To help provide effective and efficient advice to members of the public. -Interviewing clients -Finding, interpreting and communicating information so clients can make informed decisions -Act on behalf of clients, when needed - Negotiating, referring and drafting letters for clients -Completing clear case records -Recognising the root cause of problems and participating in taking action Our volunteer Advisers can either be generalist advisers (they advise on many different topics) or they can become specialist advisers (advising on a specific topic(s))

Helping with raising funds for the Bureau. -Researching potential opportunities for raising funds for the Bureau -Developing fundraising strategies and plans -Working with Board Members/Treasurer and Management to meet fundraising objectives -Organising events to raise money for the Bureau -Drafting and delivering presentations to potential and existing funders

Are you 18+ living in Glasgow/North Lanarkshire and looking to make a difference to a young person in their community? Do you have 1-2 hours spare per week? Are you care experienced yourself or working towards a career in social care? Do you want to gain valuable experience, make a positive change, be part of a likeminded community all whilst having fun? We would love to hear from you! No experience necessary - just an open mind, kindness and compassion! Our service matches volunteer mentors to young people aged between 8-14years who are on the edge of care, in a kinship arrangement or on a CSO. Our mentees are looking for a person to build and grow a positive relationship, try new activities, tackle isolation, build confidence and have fun in the community! We provide in person training, ongoing support and a community of mentors who are there to share experiences. We are there to support you every step of the way! Our service covers all of Glasgow and North Lanarkshire, having a car is desirable but not essential. *This role requires 2 days of training in house and subject to PVG check*

Board members are responsible for the strategic management of each bureau, including oversight of planning, evaluation, staffing, managing finances and ensuring legal and regulatory compliance. Skills and experience are welcome, but training is provided. Interest in the community and bureau is most important.