Coronary heart disease is the UK's single biggest killer but we are leading the fight against it. Volunteering Changes Lives. Are you always on the phone? Are you calm, collected and chatty? We’re always looking for friendly, confident and helpful people to join our team and become the voice of your local store. You will be the first point of contact for our customers helping them with any enquiries and arranging collections for donations and deliveries. Come and be a part of your local team and learn customer service skills and gain experience. If you have good communication skills and able to follow administration processes accurately then come and be a part of our team and laugh and chat with other volunteers over a cup of tea and a biscuit. Perfect for enhancing your CV and skills set.

Do you have the enthusiasm to encourage more people to be more active in their local communities? Would you like to set up walking routes in your area ? Can you help people to find their local park or a way to walk their children to school? This project aims to encourage more people to be more active outdoors in their local communities through walking independently on Medal Routes (short circular walks of approx 15, 30 and 60 minutes duration starting and finishing at a Walking Hub) and, in time, on other local paths. Walking Hubs are places where people gather and where the short circular Medal Routes walks start and finish, for example a library, a café, a health centre. We are looking for volunteers to raise awareness of the walking hub in their local area, ensuring hubs have appropriate marketing materials, publicising taster walks, encouraging people to walk the routes and liaising with ‘taster walk’ organiser as required. Access to the internet is essential as the ability to keep a record of hours volunteered, and a commitment to maintain all confidentialities at all times.

The work of the Turriff and District CAB involves members of the public who come into Bureau to discuss very sensitive and confidential issues. The receptionist has to be able to meet people in an impartial and non-discriminatory manner and maintain client and Bureau confidentiality. We run drop in sessions and an appointment system– the running of which is the main duty of the receptionist. Therefore good customer service manner on the telephone and in person is essential. Duties: • Greeting the clients in a friendly and impartial manner. • Explaining waiting times and procedures to clients • Making appointments and explaining the client forms to be completed. • Taking messages for advisers and staff and writing them up timeously. • Scanning documents and attaching to online case files for advisers as required. • Ensuring all leaflet and booklets in reception are up to date and ordering more as required. • Attending the Bureau at the times arranged with line manager – always giving notice if unable to attend and of holiday dates. You will need to be: • Committed to the aims and principles of the Scottish CAB Service • Organised and systematic • Understand the importance of CAB work • Have good communication skills • Willing to attend training and other meetings • Able to work as part of a team.

We are looking for volunteers to donate any amount of time they can, especially on a Tuesday and Saturday, to help us at our Forres charity shop. Can you help help with?... the shop/till, ironing/sorting checking (bedding, clothes, china), pricing, anone with a knwoledge of pricing antiques, old books, stock rotation, window and shop displays.

Following the successful funding for a new biomass boiler, WDC’s Scottish Dolphin Centre is now open 5 days per week through the winter months. Our focus during the winter will be the history of the Tugnet Salmon Fishing Station and what life was like in Spey Bay for the local ‘fisher folk’. We are now looking for volunteers to become part of our ‘front of house’ team to deliver tours of Tugnet Icehouse (the UK’s largest surviving icehouse) to our visitors. Full training will be given and you will have the opportunity to learn all about ‘interpretive guiding’, you will also gain new skills and experiences and become part of our small friendly team.

This is a very rewarding role providing much-needed support for people who are accessing our service. Based at one of our mobility aids spoke locations, the main element of the role is serving the public who require a wheelchair or other mobility aids equipment. This is the ideal role for someone who enjoys meeting people, can show compassion and empathy and who likes administrative duties with a customer service perspective. Typical tasks include: Liaising with the hub to arrange stock/deliveries/collections. Issuing and receiving wheelchairs (or other mobility aids equipment) using a computer based stock control system. Demonstrating how to use and look after our wheelchairs (and other equipment) Dealing with enquiries from people wanting to borrow a wheelchair (or other equipment) by telephone and face to face Receiving payments / donations and issuing receipts Contacting service users about overdue and upcoming return of equipment Signposting to other Red Cross services/providers Actively promoting the Retail Mobility Aids offer/website These are just some examples. You will work within a great team and be fully supported by the Volunteer Coordinator.

This is a very rewarding role providing much-needed support for people who are accessing our service. Based at one of our mobility aids spoke locations, the main element of the role is serving the public who require a wheelchair or other mobility aids equipment. This is the ideal role for someone who enjoys meeting people, can show compassion and empathy and who likes administrative duties with a customer service perspective. Typical Task include Liaising with the hub to arrange stock/deliveries/collections. Issuing and receiving wheelchairs (or other mobility aids equipment) using a computer based stock control system. Demonstrating how to use and look after our wheelchairs (and other equipment) Dealing with enquiries from people wanting to borrow a wheelchair (or other equipment) by telephone and face to face Receiving payments / donations and issuing receipts Contacting service users about overdue and upcoming return of equipment Signposting to other Red Cross services/providers Actively promoting the Retail Mobility Aids offer/website These are just some examples. You will work within a great team and be fully supported by the Volunteer Coordinator. We are looking for someone who: Is willing to attend induction and foundation training Will uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and Red Cross policies including Equal Opportunities Will act in accordance with our values and behaviours framework Will treat people with respect and uphold their dignity. What we offer: Meet new people and be part of a dynamic and inclusive team A great opportunity to develop your existing skills and gain new ones All training and induction for the role (there is no charge for training) Reasonable pre-agreed travel expenses for the role including for attending training An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a difference to people’s lives.

To advise on benefits, consumer law, employment financial etc A week's training will be provided all expenses paid in Stornoway. A commitment of 1 day per week required ( could be 2 half days).

Are you calm, collected and happy to chat on the phone? We’re always looking for friendly, confident and helpful people to join our team and become the voice of your local shop. You will be the first point of contact for our customers helping them with any enquiries and arranging collections for donations. Come and be a part of your local team and learn customer service skills and gain experience. If you have good communication skills and able to follow administration processes accurately then come and be a part of our team and laugh and chat with other volunteers over a cup of tea and a biscuit.

To help deliver our current waste projects, Zero Waste Leith and Waste Free Edinburgh. Typical activities we might ask our volunteers to carry out, usually alongside a member of staff, include: Hosting a stall / attending a community event; Delivering or supporting the delivery of a talk or workshop to a community group; Interviewing people about waste and recycling habits on their doorstep or in public places; Office administration tasks; Developing resources, monitoring and recording the number of bins presented on recycling days.