How can you help victims and witnesses of crime? Being a victim or a witness of crime can be a confusing and stressful experience for many people. Victim Support Scotland (VSS) volunteers provide a webchat and telephone service which can provide support and answer queries to those who approach us. What will I be doing? Our volunteers provide emotional support, practical help, information and guidance through the criminal justice system via webchat. • Talk to people affected by crime via phone calls and web chat • Update our database record system • Link service users with other organisations • Provide relevant support and information to anyone affected by crime • Promote VSS’ services What benefits will I receive? Volunteering with Victim Support Scotland can be challenging and extremely rewarding. As a volunteer you will: • All reasonable expenses paid • The offer of a reference for future work • The knowledge that you are providing help to an organisation that helps others • The opportunity to grow your skills personally and professionally

The main task is to teach/tutor a small group of adults whose first language is not English. Volunteer Tutor training workshops take place regularly. A mentor will advise and support a new volunteer tutor. Qualified or trainee teachers of any subject are welcome, ideal for someone with a TEFL certificate or degree who would like some teaching experience, but friendliness, patience & respect for other cultures are as important as qualifications.

To support the Volunteer Manager and tutors with basic administrative tasks, like student registrations, student attendance, sending out newsletters, basic correspondence. Monday and/or Tuesday and/or Wednesday mornings from 10 to 12.30.

The role of the sewing classroom assistant will be to work with other volunteers and project staff to plan and deliver sewing lessons, tutor basic sewing skills such as working a sewing machine, following patterns, measuring and cutting fabric and hemming, provide support to individual learners in a classroom setting, set up and clear up sewing stations within the sewing class, maintain check in and out system for sewing tools and follow DIWC policy and procedures.

The role of the one to one ESOL tutor will be to plan and deliver appropriately levelled English lessons for individual students who do not have English as their first language, meet with students for 1 - 2 hours once a week during school term time at DIWC, provide literacy support where appropriate, gather regular feedback and review progress and development of student with project staff, and work closely with project staff to source appropriate materials. The crèche costs are £2 per session for volunteers. DIWC ARE UNABLE TO OFFER ESOL VOLUNTEERING OPPORTUNITIES AT WEEKENDS OR IN THE EVENINGS.

Presently we are aware of limited contact with individuals and families from ethnic communities in seeking advice on energy related matters. Your role would involve working with energy advisors from the Dundee Energy Efficiency Advice Project (DEEAP) to make ethnic communities aware of the services DEEAP provides. You would benefit from being associated with a well respected and dedicated team working to increase/achieve warm, dry, affordable homes. We would encourage you to undertake the City & Guilds qualification in "Energy Awareness" of which we would meet the cost. This would allow you to pass on your knowledge and understanding of energy issues and allow resolution of such matters. Importantly, you would enable individuals and families to reduce fuel spend, enhance insulation levels, maximise household income, register families for fuel discounted tariffs and assist with grant applications.

Volunteers would support ESOL learners in accessing a range of community activities and help them find out what's on in their area. Volunteers will be given training on becoming a Buddy, introducing them to ESOL (English for Speakers of Other Languages) Awareness Sessions. All applicants will be required to undertake the awareness sessions as well as induction, and would be expected to commit to at least 1 hour per week (subject to a full Disclosure Check).

Fife Migrants Forum (FMF) is a charity which supports migrants and ethnic minorities, and is looking for caring people to join its team of trained volunteers for their outreach clinic in Dunfermline. Your role will be to assist clients with a variety of backgrounds and to help them access suitable support services from FMF's Dunfermline office. Volunteer support can include, for example, putting a client with a recent disability in touch with social services, assisting with an application for Universal Credit, help with filling in an application form, language support, employability assistance, etc. FMF use a person-centred approach - the service users' needs are at the heart of the case support. Applications from all areas of the community are welcome. Experience isn't required; training and support will be provided; travel expenses will be reimbursed. See below for skills/attitudes needed. If you are aged 18+ and you can commit to around 2-3 hours a week, FMF would love to hear from you.

Volunteer Role Objective To develop an attractive, well designed online presence for the West End Project that acts to attract project participants, highlights the project work to residents and external agencies and promotes the achievements of its participants. Key Tasks 1. Develop an online presence for the project that uses appropriate and manageable social media platforms using project generated and other relevant sourced content 2. Create at least two compelling posts per week for the project building followers and reach.. 3. In discussion with the Project Coordinator develop on-site content, imagery, video, written content and blogs including developing a short film for the project. 3. Train project participants in online mediums 4. Develop links to similar projects

- A trainee adviser goes through the Basic Training Course. - Interview clients - listen to the client and let the client explain the problem. Help the client to clarify the issue by exploring the problem and asking questions. - Giving information - use Advisernet, online services and reference books to find out the correct information. - Give advice - explain the information to the client and the choice that the client has, so he/she can decide what to do. - Give practical help - for example, filling in forms, doing a benefit calculation, speaking or writing to another agency on behalf of a client. - Record cases - make a record of the client's details so that further help can be given if a client returns to the CAB.