As a volunteer advisor you will undertake full training and be supported gradually to become an adviser. This will involve interviewing clients and using the CAB information system give clients up to date and accurate information. You will explore options with clients and talk about the different ways their problems might be tackled, or offer practical help such as filling in a form, writing a letter, doing a benefit calculation, or making a phone call. The CAB has people from all walks of life and provides a vital service to the islands, this is a great opportunity to be part of something special. We have a small but committed and friendly staff team and are always looking for people who would like to get involved. If you have an interest but also some questions, the best thing you can do is have them answered. Come in and see the training officer or manager on Westview Terrace and discuss if this is the right opportunity for you. It really is a great opportunity.

At Healthcare Improvement Scotland we have created a new role for volunteers. We are looking for a team of volunteers from the Grampian area to give feedback on local experience of accessing Health and Social Care services. Those services could have been provided by the health board or by a local health and social care partnership. We may also ask questions about proposed policies or legislation in relation to health services in Scotland and ask for input on work we are planning to do to help us get it right. How you take part could vary depending on the activity but we will provide support to make sure that your involvement is carried out in a meaningful way. Volunteers will be supported to take part with some introductory information and an informal chat to identify any further requirements you may have in order to be able to take part. If required, travel expenses will be paid. As a volunteer with us you can help improve the health and care experience of people receiving care in Scotland. This is a new volunteer role and so far we have volunteers in Fife and now we are looking to get people involved in Grampian. In time we hope to have People’s Experience volunteers in all parts of Scotland. This role may give you opportunities to meet other volunteers in your local area and in other parts of Scotland, and be part of a community of volunteers within Healthcare Improvement Scotland. We are particularly keen to involve people with disabilities, people who are black, Asian or from a minority ethnic group and people who are living on low incomes as we know that any of these things can cause differences in people’s health. It is important to us that we are able to listen to a broad range of people to hear about their different experiences of health and care. If you are interested please email: claire.llewellyn@nhs.scot or telephone: 07929 027434.

Improving the Cancer Journey service (part of the wider Midlothian Wellbeing service provided by Thistle Foundation) aims to help people affected by cancer find the right support at the right time. Anyone over the age of 16 affected by cancer (including family members and carers) can access time with a practitioner to talk about what matters to them and help them get the right support. The ICJ drop-in sessions will: · Help raise awareness of the service · Support people affected by cancer in Midlothian to access ICJ support · Provide people affected by cancer information and signposting to other services. We are developing a small team of volunteers who with cover a monthly library-based drop in. ICJ volunteers will provide a warm welcome to people visiting the drop in, support a good conversation with them that helps them understand the role of ICJ and other supports that might be available for them.

We are looking for committed and empathetic volunteers to support people who are living with, or affected by chronic pain who access our phone, online forum and e-help support services.    This is a great opportunity to enhance your communication skills and develop an understanding of pain self-management, while providing a valued service to people living with long-term pain. By joining us you will join a fast-growing and respected service.   Due to the nature of the role, successful applicants will be required to undertake a PVG check. What you would be doing: · Offer emotional support and signpost resources and information to people affected by persistent pain either by phone, email or on the online forum · You will work as part of a team of volunteers, covering a rota, ability to commit to shifts is essential · Attend training/supervision sessions remotely · Keep up to date with Pain Concern news and work across the UK  · Complete ‘after contact’ survey to support Pain Concern’s evaluation targets. We would like volunteers to commit to for at least 12 months (including the training period), with the acknowledgement that your circumstances may change. 

The Vaccination Team in Midlothian are very keen to have the support of volunteers to welcome and guide people coming in for their appointments and to observe them as they wait for five minutes before they head home in the case of any adverse reaction. Tasks include; · Welcoming visitors/patients to the vaccination centre · Directing visitors/patents to the vaccination centre to the most appropriate area/queue · Supporting safe social distancing, mask wearing and good hand hygiene through gentle reminders · Answer minor queries such as giving directions to toilets, exits, etc. · Observing patients post-vaccination · Where appropriate making small talk The Clinic will be open from Wed 21st September, for 2 days per week Wed & Thurs 7.30 - 12 then 12.35 - 17.00 until 23rd October. From Mon 24th October the clinic will be open 7.30 – 12 and 12.35 – 17.00 from Mon-Fri.

We are looking for enthusiastic and friendly volunteers who can regularly give us four hours of their time per fortnight. We are currently open 2 days a week from 11am to 3pm and are hoping to increase our opening hours in the near future. Duties of the role include: • Welcoming visitors and answering questions • Selling museum publications • Recording visitor information • Receiving items donated by members of the public We are looking for people who have: · An interest in Dalkeith’s history · Good people skills · Good listening skills Experience of using Word and Excel would be a bonus You can check out our website for more information about the museum at www.dalkeithmuseum.co.uk. A volunteer application form can be downloaded and printed from the site for completion. Alternatively, email volunteers@dalkeithmuseum.co.uk if you would like to be contacted by the Volunteer Coordinator.

Admin Support provides essential back-up for advisers by carrying out a range of activities including file management, word processing, using databases and spreadsheets, scanning and attaching documents to client records, writing letters to clients, booking appropriate appointments for clients to see advisers, dealing with incoming telephone calls, signposting clients to local support resources. There is scope to be involved in our triage process, assessing and reacting to client needs as they are presented to us. Full training and support relevant to the role will be provided. The need for all of our volunteers to be open-minded and non-judgemental is essential along with the ability to be able to maintain strict client confidentiality.

Volunteer Advisers are needed to help our Bureau provide advice to members of the public on a wide variety of issues such as benefits, debt, housing, employment, energy and consumer problems. Advice can be provided by telephone, email, or face-to-face. Full training will be given to equip you to fulfil the adviser role. You don’t need to know “everything about anything” to be one of our Advisers – the advice we give is held in our extensive knowledge database. The main thing we ask of our Advisers is that they are able to listen to people in an understanding and non-judgemental manner. Volunteer advisers are asked to be able to commit to 4 hours per week, on a mutually agreed basis. These hours could be on a single day, or spread throughout the week.

Crossroads is a registered charity which has been operating for 37 years in South Ayrshire (although also with a national footprint). We provide a highly needed service in offering a respite service for at home carers. The charity runs with a small office team supported by a team of Care Attendants and over seen by a Management Committee comprising of volunteers who each bring a different set of skills and expertise to aid the operation of the charity. Our next aim is to raise our profile in South Ayrshire and we would gladly welcome the support of volunteers who would like to share our aim and interest by supporting us, as a volunteer fundraiser. Ideally the volunteer would have a sales and marketing background, yet it is not mandatory as the sales pitch can be delivered by one of the committee members. The volunteer fundraiser would support by identifying donors, raising the group's profile, writing applications for funding opportunities, organising events, etc. The group meets on a Tuesday of every second month at 7pm in a meeting room at Biggart Hospital, Prestwick (where the office is located), yet most of the volunteering can easily be done remotely and perhaps meet with the team occasionally as required. Kindly fill in the contact us form on https://crossroads-sa.org.uk/contact.asp and we will get back to you at our earliest.

At Healthcare Improvement Scotland we have created a new role for volunteers. We are looking for a team of volunteers from the Grampian area to give feedback on local experience of accessing Health and Social Care services. Those services could have been provided by the health board or by a local health and social care partnership. We may also ask questions about proposed policies or legislation in relation to health services in Scotland and ask for input on work we are planning to do to help us get it right. How you take part could vary depending on the activity but we will provide support to make sure that your involvement is carried out in a meaningful way. Volunteers will be supported to take part with some introductory information and an informal chat to identify any further requirements you may have in order to be able to take part. If required, travel expenses will be paid. As a volunteer with us you can help improve the health and care experience of people receiving care in Scotland. This is a new volunteer role and so far we have volunteers in Fife and now we are looking to get people involved in Grampian. In time we hope to have People’s Experience volunteers in all parts of Scotland. This role may give you opportunities to meet other volunteers in your local area and in other parts of Scotland, and be part of a community of volunteers within Healthcare Improvement Scotland. We are particularly keen to involve people with disabilities, people who are black, Asian or from a minority ethnic group and people who are living on low incomes as we know that any of these things can cause differences in people’s health. It is important to us that we are able to listen to a broad range of people to hear about their different experiences of health and care. If you are interested please email: claire.llewellyn@nhs.scot or telephone: 07929 027434.