DENNY AND DUNIPACE CITIZENS ADVICE BUREAU ARE SEEKING TO RECRUIT 10 VOLUNTEERS. To help provide effective and efficient advice to members of the public, carry out admin duties and develop the bureau. Main Duties include: •Interviewing clients – listen to the client and let the client explain the problem. Help the client to clarify the issues by exploring the problem and asking questions •Giving information - Use Advisernet and other reference materials to find the relevant information, communicate that information to clients •Giving advice – explain the information to the client and the choices that the client has, so they can decide what to do •Give practical help – Fill in forms on paper or online, do benefit checks using appropriate calculation tools, speak to or contact other agencies on behalf of the client, with the client’s consent. •Complete clear case records •Recognise the root cause of problems and participate in taking action •Carry out admin duties. •Carry out reception duties. Denny and Dunipace CAB run a comprehensive training programme for Trainee Advisers which provides support and mentoring with an experienced Adviser. In return, your travel expenses will be reimbursed by the Bureau and there is access to external training once all initial training is completed. Many Advisers have gained useful experience and qualifications whilst volunteering for Denny and Dunipace CAB which have helped them gain employment.

We offer a welcoming approach and treat all members with the dignity that they deserve. KLSB have worked alongside community partners including Stenhousemuir FC, local councillors, local small businesses & various homeless charities and supported accommodation. Members pay a small fee whenever they visit the pantry where they can pick up to 10 items of food, household essentials, personal products and / or pet food. Depending on availability we may also be able to offer free items which will be over the members allocation. We do not operate like a food bank where pantry users are only entitled to a small amount of goods for a small period of time. We offer our members a place on the pantry at a cost of only£2.50 per visit. This cost entitles the member to call into the pantry once per week and pick items of shopping. As we are a non-profit group all funds received are reinvested back into the pantry meaning that there is always stock available for all. We offer our members fresh fruit, bread & eggs. We are looking for volunteers to help at our Community Food Pantry in Stenhousemuir. Duties will include:- • Moving and sorting stock which requires a level of physical fitness • Sorting stock into dates and rotating stock within those dates • Restocking shelves with cupboard items • Making up recipe bags with ingredients • Recording fridge and freezer temperatures • Assisting service users visiting the pantry • Cash handling of fees and donations The pantry is open 3 days per week, although volunteers are in the pantry out with these times sorting stock and restocking shelves. We are looking for volunteer commitment of at least 2 hours per week for a minimum term of 6 weeks, this is to enable volunteers to build relationships with our service users.

Come and join our cause any time of the year. You don't have to wait up till Christmas to help make a real difference to the lives of families in Ayrshire. Volunteering with Night Before Christmas is a meaningful way to help some of Ayrshire’s most vulnerable children and families. It’s also an opportunity to develop and enjoy new experiences. You’ll connect with your community, meet new people, learn new skills and share what you know. All our voluntary roles are supported: people come first. We’ll give you an induction and relevant training, and you’ll always have space to raise issues. You don’t need specific skills for many of our roles. All we ask for is enthusiasm and a willingness to get involved. Tasks may include: - Sorting and tidying - Packing bags - Talking and greeting other volunteers - Driving and delivering bags - Keeping records - Fundraising - Participating in events - Creating social media posts - Photography

Your role as the Food Pantry Customer Assistant is to help customers who come into the Food Pantry, offering information and assistance as they are enquiring, browsing or purchasing food. Our Food Pantry is the first one in South Ayrshire based in Ayr Town Centre. A Pantry is a membership scheme aimed at helping people make their money go further by reducing their food shopping bills and providing advice and support. Local Pantries mean people can bring down their food shopping bills, and access good food, whilst freeing up more money for other essentials and enabling tight budgets to stretch a little further. A Pantry offers dignity, choice, community and food quality. Your role will be to assist new and current members learn about the Pantry and do their shopping. We will give you full training on how it works, equipment used, systems to follow etc. You will always be volunteering as part of a team of volunteers with a staff team leader present. As there will be a café on the premises, there will be an opportunity to benefit from Barista training. DUTIES: The role of the Food Pantry Customer Assistant will be as follows: • Assist customers to the Pantry, engaging in conversation • Offer information on how the Pantry works • Offer signposting to other services where necessary • Operate till with cash / card handling • Restock and rotate shelves and fridges as required • Clean and sanitise according to guidance • To commit to a minimum of 3.5hrs per week