Description

OPAL: East Dunbartonshire’s Information Line is a free information service for residents of East Dunbartonshire. OPAL helps people get the information/support they need and to access local services vital to both their mental/physical health and wellbeing.

By assisting with the coordination of OPAL’s social media activities, you will be raising awareness of the service and helping us reach people who need help and support, but don’t know where to get it. Although our social media channels are well established, we feel we do not utilize these tools to their full capacity. We are keen to work with someone who is interested in this area and in return for your time, we will offer you the chance to showcase your skills and develop new approaches to promoting the organisation digitally.

There will also be opportunities for training, networking, and other tasks related to OPAL but most importantly you will be working alongside skilled OPAL Advisers, helping you develop your skills and knowledge on a range of topics.

Organisation aims and objectives

One stop referral line for all enquiries for adults in ED.

Restrictions

Experience required: Essential: Motivated to help others. Reliable. Enthusiastic. Basic IT skills. Experience of using social media platforms, whether that’s professionally or personally. Ability to communicate well with a wide range of people. Interest in personal development. Desirable: knowledge of East Dunbartonshire and local services. Previous experience of digital marketing and promotion. Experience of working with charitable organisations.
Travel details: After an initial induction and training period at Ceartas office (McGregor House in Kirkintilloch), you will be able to work remotely if you so choose, or continue to join the Team in the office.
Minimum age: 21

Support

Expenses paid: Yes
Expenses details: Public transport costs will be reimbursed monthly, possibly weekly if necessary.
Taster available: Yes
Taster details: At the informal chat, we will give you an overview of OPAL, how the service works and what outcomes we are working towards. We will also discuss your skills, aims and motives behind your interest in the role. You will then be asked to complete a short application form. Personal development is important to this role: not only will you showcase your skills, but you will be supported to develop new skills in other areas you would like to. This could include; learning about local services; processes behind OPAL and signposting/referring; third-sector partners in East Dunbartonshire; answering enquiries on the phone and email; support OPAL in other tasks you may be interested in. Ongoing support will always be available: procedures and guidance will be provided on all topics, and there will always be someone you can contact if you need any support, whether that’s from the OPAL team or the partners involved in OPAL i.e. Ceartas, CAB, Carers Link or EDVA.