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Referral Coordinator

  • VO101031
  • Home-based volunteering

Description

The Referral Coordinator is integral to how Tweed Togs delivers its service. They provide the link with referring professionals enabling the smooth and timely delivery of clothes to families.

Min Hours Required:
Approx 6 hours/week.
Currently we operate a rota based on fortnight on/fortnight off.
With an additional Coordinator the rota would extend to 6 weeks i.e. working a fortnight every 4 weeks.

Organisation aims and objectives

For a Scottish Borders where no child is unable to realise their potential or misses out on activities and opportunities through want of suitable clothing. We assist families with children in need of a little extra support by gifting bags of recycled, preloved clothes which have been generously donated by our local community. We provide for children from birth to twelve years of age and aim to provide around a weeks’ worth of clothing including a jacket, new underwear and PJs.

Restrictions

Experience required: About you: • Teamworker and good at building and maintaining positive working relationships. Strong written communication skills. • Organised, methodical and responsive approach. • Comfortable using Gmail and Excel (training will be provided). Skills required: • Receive and reply to referrals from social work/family care professionals through Gmail. Transfer information regarding referrals to the Excel spreadsheet. • Update spreadsheet to confirm clothing being processed. Send emails to referrers with delivery details. • Provide specific referral data on request e.g. for funding applications.
Travel details: This opportunity takes place remotely.

Support

Training details: Induction, shadow Referral Coordinators remotely.

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