A volunteer adviser provides information and advice to members of the public in person or by telephone. This role includes acting on behalf of clients, interpreting information to allow clients to make informed decisions, talking to other organisations and being part of busy team. Citizens Advice Bureau has a computerised information system and case recording system. Angus CAB (SCIO) has offices in Arbroath, Montrose and Forfar. We provide an extensive training programme with opportunities to specialise after completion of training and ongoing support. If you have good communication skills, empathic and are able to use a computer please contact us on 01241 870661 ext 221 for more information.

Aberdeen Civic Forum represents the views of communities in Aberdeen on the Community Planning Partnership. We have an opportunity for someone with administrative skills to assist the Office Bearers in ensuring that the Civic Forum reflects and advocates the views of communities in Aberdeen as effectively as possible and is able to contribute effectively to Community Planning in Aberdeen. We would hope this person could minute the meetings of the Civic Forum. Training will be provided if necessary. You will be helping to make sure that all the communities of Aberdeen have their say when plans are made for the future of the City of Aberdeen. This opportunity is in a friendly working environment based throughout the city, with meetings most often taking place in the city centre. All help makes a difference and is greatly appreciated. For more information please contact Jonathan Smith, Chairperson at E Mail: civicforumaberdeen@gmail.com

The volunteer would be expected to set up tea and coffee machines, check and record temperature of fridge operate cash register and serve clients. As the present volunteers are all senior ladies it would be preferable to have similar new members. It would unfortunately be unsuitable for anyone with a disability as there is little room behind serving hatch. Due to the sensitivity of some circumstances the need for confidentiality is of paramount importance.

To help provide advice in a welfare rights office. You will, after training and mentoring, be able to interview clients and provide information whilst being supported by our team. You will be able to offer practical assistance such as filling in forms and writing letters as well as doing arithmetic calculations for benefit entitlement. After training you will have a good knowledge of other agencies and will be able to refer clients as needed. You will be required to record cases and statistics.

Opportunity to assist our fundraising team. Working under direction of our project coordinators, you’ll assist in completing grant applications and researching grant/funding opportunities. Must have an excellent understanding of written and spoken English, eye for detail and flare for seizing opportunity. Online research to identify trusts / donors to, Draft applications for funding, Write beneficiary case studies for applications, Create content for social media channels, ad hoc jobs.

Can you give support to someone by becoming an independent advocate? Many people in Dundee need a bit of support to speak up for themselves. These are often people with no one to take a personal interest in their lives. They could be people with learning disabilities, physical disabilities, dementia or mental health issues or be a person over the age of 65. Citizen Advocates give their time and energy to support a vulnerable person on a one to one long term basis, listening to their point of view, respecting their wishes and helping them to speak up for themselves. We are looking for ordinary people who have the ability to listen and understand; a wish to make a difference; a friendly manner and a liking for people. This opportunity will assist you in gaining the following skills: • Interpersonal/Confidence • Problem solving/Creativity • Planning/Organising

Moray CAB provides independent, impartial, free and confidential information and advice to the community of Moray. Volunteer advisers interview clients, find the relevant information on our information system and explain this to the client so they can make an informed decision on what action to take. Advisers can also provide practical support such as assisting to complete forms or contacting other agencies on a clients behalf. The adviser would also make a record of the clients' visit and the advice given and actions taken so further support can be provided should the client need to return.

>About the opportunity: Clean water, decent toilets and good hygiene are basic human rights and crucial for overcoming poverty. These basic human rights should be a normal part of daily life for everyone, everywhere – but they aren't. That's why WaterAid is here. WaterAid Speakers are trained volunteers that deliver inspiring talks and workshops, across the UK, to raise awareness about the importance of clean water, decent toilets and good hygiene, to transform peoples’ lives for good. Our Speaker volunteers engage people about the important work of WaterAid, inspiring them to take action, as they speak with schools, universities, businesses, youth groups, religious places of worship, service organisations, and many more community groups. >About WaterAid: WaterAid enables the world's poorest people to gain access to safe water, sanitation and hygiene education. These basic human rights underpin health, education and livelihoods and form the first, essential step in overcoming poverty. We work with local partners who understand local issues and we provide them with skills and support. This empowers them and local communities to set up and manage practical and sustainable projects that meet communities real needs. We also campaign locally and internationally, to change policies and practice, and to ensure water and sanitation's vital role in reducing poverty is recognised. >What’s in it for you?: -A sense of personal achievement through volunteering locally for an established international charity, helping to tackle extreme poverty and transform people’s lives for good. -Becoming part of an influential UK-wide volunteering network of over 250 Speaker volunteers reaching around 50,000 people a year with important messages about international development. -An opportunity to learn from sector specialists about international development and global issues around water, sanitation and hygiene (WASH). -Development of public speaking skills and confidence through public speaking training, presentation resources and varied presenting opportunities. -A personal Speaker Mentor to support you as you develop as a Speaker. -Regular support from the small and friendly WaterAid Speaker Network team, including support via email, phone and face to face in the London office. -Reasonable expenses for travel to training, talks and workshops. -Invitations to Supporter Thank You events across the UK. The role may require contact with children. WaterAid has a strong commitment to safeguarding children, and screening procedures will be conducted To become a WaterAid Volunteer or for more information please email Speakers@wateraid.org

As a volunteer advisor you will undertake full training and be supported gradually to become an adviser. This will involve interviewing clients and using the CAB information system give clients up to date and accurate information. You will explore options with clients and talk about the different ways their problems might be tackled, or offer practical help such as filling in a form, writing a letter, doing a benefit calculation, or making a phone call. The CAB has people from all walks of life and provides a vital service to the islands, this is a great opportunity to be part of something special. We have a small but committed and friendly staff team and are always looking for people who would like to get involved. If you have an interest but also some questions, the best thing you can do is have them answered. Come in and see the training officer or manager on Westview Terrace and discuss if this is the right opportunity for you. It really is a great opportunity.

As a volunteer advisor you will undertake full training and be supported gradually to become an adviser. This will involve interviewing clients and using the CAB information system give clients up to date and accurate information. You will explore options with clients and talk about the different ways their problems might be tackled, or offer practical help such as filling in a form, writing a letter, doing a benefit calculation, or making a phone call. The CAB has people from all walks of life and provides a vital service to the islands, this is a great opportunity to be part of something special. We have a small but committed and friendly staff team and are always looking for people who would like to get involved. If you have an interest but also some questions, the best thing you can do is have them answered. Come in and see the training officer or manager on Westview Terrace and discuss if this is the right opportunity for you. It really is a great opportunity.