Retail Assistant

  • VO100450


Description

We need your help! Our busy Restart Showroom is busier than ever selling donated items of furniture, household items, electrical goods and bric-a-brac. This helps the planet by reusing and recycling and helps people access low cost items at a time they need it most. If you would like to be a part of our amazing local charity and have some spare time to volunteer, we would love to hear from you.

Key activities include:
• Meeting and greeting customers in a friendly, welcoming manner
• Processing cash and card payments
• Scheduling deliveries and collections for our busy van
• Responding to queries in person, over the phone and via social media
• Sorting, cleaning and merchandising donated goods
• Organising eye-catching displays
• Uploading photos and item descriptions to social media

What could a volunteer gain from the experience:
Volunteering at Restart is a great way to meet new people in a busy environment. It’s an opportunity to learn new skills and gain confidence in a supportive, welcoming environment. Perhaps you have skills and knowledge to pass on to other volunteers and supported employees!

Being a part of our charity can provide an amazing “feel-good” feeling – whether that’s from assisting people in times of need or from knowing we are helping our environment by actively encouraging the re-use and recycling of goods in our community. If you are looking for work, volunteering is a great addition to your CV and we can also provide a reference to prospective employers. We can assist with your next steps – we have a dedicated staff member who can help with practical areas such as CV’s, job searching, application forms, interview coaching as well as offering emotional and well-being support if required.

Organisation aims and objectives

Employability Orkney provides a range of sustainable supported employment, training and volunteering opportunities which promote social inclusion for those furthest from the labour market. Our social enterprise Restart Orkney sells furniture, household items, white goods and clothing at affordable prices.

Restrictions

Experience required: A positive attitude and willingness to learn is most important. Ideally, you should like meeting people and be passionate about providing our customers with the best possible shopping experience at Restart.

Support

Expenses paid: Yes
Training details: We offer ongoing training on all our systems and procedures. You will learn how to take cash and card payments using izettle, how to schedule deliveries and collections using Outlook and how to create eye catching posts on our social media pages. Our friendly shop supervisor and other volunteers and staff are always on hand to help. We provide a warm, welcoming, inclusive and supportive environment where volunteers and staff can thrive and flourish.