What you will be doing Leading initial home visits and risk assessments for Community Buddying, Inputting and updating sensitive personal information on our data system Matching service users with volunteers, following our matching process, Checking in with service users and volunteers after their first call or visit Supporting Buddy Volunteer recruitment and induction. Acting as a point of contact for Buddy volunteers regarding wellbeing, offering group support sessions and signposting to wellbeing resources. Attending regular team meetings to share good practice. Having regular calls and meetings with a Volunteering Services Delivery Lead

Join our amazing team of Community Support Volunteers in Aberdeen and North Aberdeenshire, who support people who have had one of our conditions to develop autonomy and confidence in self-management, enabling them to fully engage with their community and activities of their choosing. The service follows a pathway from hospital to community and can be delivered in a one-to-one and/or group setting in person, virtually or via telephone. We also have opportunities for volunteers to become Walk Leaders, to safely lead community health walks either in a 1:1 or group setting, while effectively supporting people living with and at high risk of our conditions. The service can be delivered to provide person-centred support for those with a communication difficulty and/or to support an individual to achieve a specific goal. A fantastic opportunity to help and make a real difference for people and the community. Excellent support and relevant training is provided to all volunteers and all assistance is greatly appreciated. For more details please contact us at volunteering@chss.org.uk or visit our website at https://www.chss.org.uk/volunteer-with-chss to apply.

If you are aged 18 or over and fit and well with no underlying health conditions, could you offer some of your spare time to help at your local hospital or community healthcare setting? Key duties: • Spending time with patients who are on their own. • Recreational, social and therapeutic activities including: games, puzzles, reading, reminiscing hobbies and musical entertainment. • Accompany patients to non-clinical areas e.g. chapel, shop, restaurant/café with consent from families/patient. Patient must be independently mobile and deemed fit for leaving the ward area. • To ensure patients know where facilities are located. • Referring any patient concerns about their clinical care to a nurse. • Assisting at mealtimes with guidance from nursing staff. • Helping patients complete menu cards. • Handing out food trays and collecting used trays. • Cutting up food/opening containers • Checking and completing food/fluid charts (depending on ward area) • Providing fresh drinks and refilling water jugs Personal specification: • Volunteers must be 18 or over • This is not a clinical role and you will not be shadowing or assisting staff • Willingness to undertake any necessary training as outlined by staff • Ability to work as a team player • Ability to communicate well with patients • Patience and composure • A caring, sympathetic, sensitive manner and a non-judgemental approach • Reliable/ dependable and flexible • Understanding of confidentiality • Have a positive outlook and enthusiastic approach Additional requirements and general information • Successful placement will be dependent on Disclosure Scotland PVG and Occupational health clearances plus two character references • Maintain patient confidentiality at all times • Volunteers should not: undertake duties outside this role description without checking first with the Volunteer Manager; undertake any manual handling tasks without the appropriate training; undertake patients’ personal or clinical care • A volunteer can offer emotional support and empathy but must under no circumstances offer advice or medical opinion on a patient’s treatment • Volunteers are in place to complement the work of the paid staff and are not used to replace roles that are normally undertaken by paid hospital employees • Volunteers are bound by the ‘Volunteer Agreement’ which should be signed and returned to the Volunteer Manager prior to undertaking this role • You will be required to undertake training relevant to the role including: corporate induction; role training prior to ward placement and other training as identified for the role whilst on placement • Volunteers are required during the following hours: breakfast 8am – 9.30am; lunchtime – 12 – 2pm (approx.); and evenings 5pm – 7pm. • Ability to commit to the same times each week would be preferre

Why we want you 1 in 5 people in the UK say they are lonely. Volunteers like you help people to gain confidence so that they can reconnect with their local community. What you will be doing Give companionship to people in their home or in the community. Help people to build confidence and self-esteem. Support people with everyday tasks such as shopping or doctor appointments. Help people to use local community services and social groups. Keep records of tasks. What's in it for you Meet new people and be part of a dynamic and inclusive team. A great opportunity to develop your existing skills and gain new ones. All training and induction for the role (there is no charge for training). Reasonable pre-agreed travel expenses for the role including for attending training. An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a difference to people’s lives.