Your role as the Food Pantry Customer Assistant is to help customers who come into the Food Pantry, offering information and assistance as they are enquiring, browsing or purchasing food. Our Food Pantry is the first one in South Ayrshire based in Ayr Town Centre. A Pantry is a membership scheme aimed at helping people make their money go further by reducing their food shopping bills and providing advice and support. Local Pantries mean people can bring down their food shopping bills, and access good food, whilst freeing up more money for other essentials and enabling tight budgets to stretch a little further. A Pantry offers dignity, choice, community and food quality. Your role will be to assist new and current members learn about the Pantry and do their shopping. We will give you full training on how it works, equipment used, systems to follow etc. You will always be volunteering as part of a team of volunteers with a staff team leader present. As there will be a café on the premises, there will be an opportunity to benefit from Barista training. DUTIES: The role of the Food Pantry Customer Assistant will be as follows: • Assist customers to the Pantry, engaging in conversation • Offer information on how the Pantry works • Offer signposting to other services where necessary • Operate till with cash / card handling • Restock and rotate shelves and fridges as required • Clean and sanitise according to guidance • To commit to a minimum of 3.5hrs per week

Community Pantries are designed to give dignified and affordable access to a selection of chilled and ambient foods and fresh fruit and vegetables. Pantries aim to offer dignity and choice in exchange for a small subscription fee. Pantries provide support to people on a low income, or recovering from crisis. Members and volunteers will lead on each Pantry, and as such will be at the heart of Pantry development, empowering themselves and the local communities. • Lead in the setting up of the Pantry • Taking delivery of products • Setting up products in a safe and appropriate manner • Ensuring that food is handled safely • Taking payment from members • Assisting members where necessary

Community Pantries are designed to give dignified and affordable access to a selection of chilled and ambient foods and fresh fruit and vegetables. Pantries aim to offer dignity and choice in exchange for a small subscription fee. Pantries provide support to people on a low income, or recovering from crisis. Members and volunteers will lead on each Pantry, and as such will be at the heart of Pantry development, empowering themselves and the local communities • Lead in the setting up of the Pantry • Taking delivery of products • Setting up products in a safe and appropriate manner • Ensuring that food is handled safely • Taking payment from members • Assisting members where necessary

The Greenhouse Pantry was set up in 2021 in response to the rising levels of food insecurity in the Craigmillar area of Edinburgh. Following the Your Local Pantry model, people who are facing food insecurity in the local area can become members, paying £4.50 per visit for approx.10 items. Pantries are a more sustainable longer-term solution to food poverty. Pantry assistants will help support the general day to day running of the pantry. There are a variety of tasks and these will be matched with the volunteers experience and skills. It is all ground floor. Wheelchair accessible. No disabled toilet. https://www.facebook.com/YLPGreenhouse/ https://www.instagram.com/ylpgreenhouse/