The call companions idea is very simple; a volunteer call companion calls the same older person between two and four times a month at a mutually agreed time for an informal chat. As a call companion coordinator, you will be the main point of contact for all of the call companions and older people in your group. This is a challenging, rewarding role which might be a bit busy initially but will take up less of your time once your group is established.

Volunteers are sought who could commit to either a part time (morning or afternoon) or full day sessions. The role of the volunteer would be to signpost an attendee at the flu vaccination service. This would include: • The volunteer would review the attendees letter of appointment, ensuring the attendee is attending at the correct time a, date and location. • The volunteer would advise the attendee of any delay to the scheduled appointment times and advise how long this delay may last. • The volunteer would signpost attendee to the correct reception area within the site building

Supporting the local Area Convener, you’ll be managing a team of volunteers to recruit, select, quality assure and manage concerns or complaints in your area. You’ll be working with local partners, communicating with Panel Members and leading on and implementing national improvements at the local level. You will also make sure that the views of young people are heard and acted upon within your area.

* PLEASE NOTE: DUE TO FOLLOWING WORKPLACE COVID-19 GUIDELINES, THE INITIAL INDUCTION PERIOD WILL BE COMPLETED ONLINE * Office Support Volunteer How can you use your skills and dedication to support people affected by crime? Victim Support Scotland (VSS) provides support and information services to victims and witnesses of crime in Scotland. VSS office support volunteers play a key role by providing clerical and administrative support so that staff and service volunteers can devote more time to supporting people to move forward after a crime. What will you be doing? The role requires you to: • Answer phone or reception queries and direct them to relevant staff • Help various teams with case paperwork and data input • Complete other administrative projects and clerical tasks, such as mailing duties What are the benefits you will receive? Volunteering with Victim Support Scotland can be challenging and extremely rewarding. As an office support volunteer you will: • Make a real difference to people affected by crime, by ensuring case paperwork and other admin duties are managed effectively • Learn new skills and knowledge of the criminal justice system • Have the opportunity to develop and enhance administrative skills • Positively affect your community as a member of a team actively working to reduce the impact of crime What skills and experience do you need? We are looking for committed, reliable and empathetic volunteers who can work with people of all ages, backgrounds and life situations. You could be a student with a background in law or criminal justice, or just someone with a general interest in working for a good cause. Although we provide training and support, we require you to have the following: Our office support volunteers help us with administration tasks related to providing support people affected by crime and running a busy service. • Basic computer and Microsoft Office skills • A friendly, non-judgemental approach to working with people from all sections of the community • An awareness of the importance of confidentiality and willingness to learn about and uphold legal General Data Protection Regulations obligations • A flexible approach to work • A willingness to undertake training a and refresher training relevant to your role What can you expect? As a volunteer with Victim Support Scotland, you can expect: • Support in your volunteering role to complete tasks effectively • Training and development to give you any further skills you need • All reasonable expenses (e.g. travel) to be reimbursed What is the time commitment? We know that our volunteers have busy lives, so we agree the time commitment with each individual volunteer. However, we ask for: • A minimum commitment from volunteers of approximately four hours per week, however this may vary depending upon the needs of the service. • A minimum commitment of at least one year, so that they might get the most out of a volunteering role. How can you apply? The people we support come from all communities across Scotland, as do our volunteers. We welcome new volunteers from all backgrounds and languages. To ensure we provide the best possible service to people affected by crime, we take all our volunteer applications through our processes which involves: • Undertaking a Disclosure Scotland PVG check • Providing two satisfactory references • Complete Essential Knowledge and Skills Learning and Compliance Learning • Signing and abiding by Victim Support Scotland’s: - Confidentiality agreement - Commitment to data protection o Volunteer agreement We have a number of ways you can apply or register your interest: • Email volunteer@victimsupportsco.org.uk for an information pack • Call our free helpline on 0800 160 1985

* PLEASE NOTE: DUE TO FOLLOWING WORKPLACE COVID-19 GUIDELINES, THE INITIAL INDUCTION PERIOD WILL BE COMPLETED ONLINE * Office Support Volunteer How can you use your skills and dedication to support people affected by crime? Victim Support Scotland (VSS) provides support and information services to victims and witnesses of crime in Scotland. VSS office support volunteers play a key role by providing clerical and administrative support so that staff and service volunteers can devote more time to supporting people to move forward after a crime. What will you be doing? The role requires you to: • Answer phone or reception queries and direct them to relevant staff • Help various teams with case paperwork and data input • Complete other administrative projects and clerical tasks, such as mailing duties What are the benefits you will receive? Volunteering with Victim Support Scotland can be challenging and extremely rewarding. As an office support volunteer you will: • Make a real difference to people affected by crime, by ensuring case paperwork and other admin duties are managed effectively • Learn new skills and knowledge of the criminal justice system • Have the opportunity to develop and enhance administrative skills • Positively affect your community as a member of a team actively working to reduce the impact of crime What skills and experience do you need? We are looking for committed, reliable and empathetic volunteers who can work with people of all ages, backgrounds and life situations. You could be a student with a background in law or criminal justice, or just someone with a general interest in working for a good cause. Although we provide training and support, we require you to have the following: Our office support volunteers help us with administration tasks related to providing support people affected by crime and running a busy service. • Basic computer and Microsoft Office skills • A friendly, non-judgemental approach to working with people from all sections of the community • An awareness of the importance of confidentiality and willingness to learn about and uphold legal General Data Protection Regulations obligations • A flexible approach to work • A willingness to undertake training a and refresher training relevant to your role What can you expect? As a volunteer with Victim Support Scotland, you can expect: • Support in your volunteering role to complete tasks effectively • Training and development to give you any further skills you need • All reasonable expenses (e.g. travel) to be reimbursed What is the time commitment? We know that our volunteers have busy lives, so we agree the time commitment with each individual volunteer. However, we ask for: • A minimum commitment from volunteers of approximately four hours per week, however this may vary depending upon the needs of the service. • A minimum commitment of at least one year, so that they might get the most out of a volunteering role. How can you apply? The people we support come from all communities across Scotland, as do our volunteers. We welcome new volunteers from all backgrounds and languages. To ensure we provide the best possible service to people affected by crime, we take all our volunteer applications through our processes which involves: • Undertaking a Disclosure Scotland PVG check • Providing two satisfactory references • Complete Essential Knowledge and Skills Learning and Compliance Learning • Signing and abiding by Victim Support Scotland’s: - Confidentiality agreement - Commitment to data protection o Volunteer agreement We have a number of ways you can apply or register your interest: • Email volunteer@victimsupportsco.org.uk for an information pack • Call our free helpline on 0800 160 1985

* PLEASE NOTE: DUE TO FOLLOWING WORKPLACE COVID-19 GUIDELINES, THE INITIAL INDUCTION PERIOD WILL BE COMPLETED ONLINE * Office Support Volunteer How can you use your skills and dedication to support people affected by crime? Victim Support Scotland (VSS) provides support and information services to victims and witnesses of crime in Scotland. VSS office support volunteers play a key role by providing clerical and administrative support so that staff and service volunteers can devote more time to supporting people to move forward after a crime. What will you be doing? The role requires you to: • Answer phone or reception queries and direct them to relevant staff • Help various teams with case paperwork and data input • Complete other administrative projects and clerical tasks, such as mailing duties What are the benefits you will receive? Volunteering with Victim Support Scotland can be challenging and extremely rewarding. As an office support volunteer you will: • Make a real difference to people affected by crime, by ensuring case paperwork and other admin duties are managed effectively • Learn new skills and knowledge of the criminal justice system • Have the opportunity to develop and enhance administrative skills • Positively affect your community as a member of a team actively working to reduce the impact of crime What skills and experience do you need? We are looking for committed, reliable and empathetic volunteers who can work with people of all ages, backgrounds and life situations. You could be a student with a background in law or criminal justice, or just someone with a general interest in working for a good cause. Although we provide training and support, we require you to have the following: Our office support volunteers help us with administration tasks related to providing support people affected by crime and running a busy service. • Basic computer and Microsoft Office skills • A friendly, non-judgemental approach to working with people from all sections of the community • An awareness of the importance of confidentiality and willingness to learn about and uphold legal General Data Protection Regulations obligations • A flexible approach to work • A willingness to undertake training a and refresher training relevant to your role What can you expect? As a volunteer with Victim Support Scotland, you can expect: • Support in your volunteering role to complete tasks effectively • Training and development to give you any further skills you need • All reasonable expenses (e.g. travel) to be reimbursed What is the time commitment? We know that our volunteers have busy lives, so we agree the time commitment with each individual volunteer. However, we ask for: • A minimum commitment from volunteers of approximately four hours per week, however this may vary depending upon the needs of the service. • A minimum commitment of at least one year, so that they might get the most out of a volunteering role. How can you apply? The people we support come from all communities across Scotland, as do our volunteers. We welcome new volunteers from all backgrounds and languages. To ensure we provide the best possible service to people affected by crime, we take all our volunteer applications through our processes which involves: • Undertaking a Disclosure Scotland PVG check • Providing two satisfactory references • Complete Essential Knowledge and Skills Learning and Compliance Learning • Signing and abiding by Victim Support Scotland’s: - Confidentiality agreement - Commitment to data protection o Volunteer agreement We have a number of ways you can apply or register your interest: • Email volunteer@victimsupportsco.org.uk for an information pack • Call our free helpline on 0800 160 1985

* PLEASE NOTE: DUE TO FOLLOWING WORKPLACE COVID-19 GUIDELINES, THE INITIAL INDUCTION PERIOD WILL BE COMPLETED ONLINE * Office Support Volunteer How can you use your skills and dedication to support people affected by crime? Victim Support Scotland (VSS) provides support and information services to victims and witnesses of crime in Scotland. VSS office support volunteers play a key role by providing clerical and administrative support so that staff and service volunteers can devote more time to supporting people to move forward after a crime. What will you be doing? The role requires you to: • Answer phone or reception queries and direct them to relevant staff • Help various teams with case paperwork and data input • Complete other administrative projects and clerical tasks, such as mailing duties What are the benefits you will receive? Volunteering with Victim Support Scotland can be challenging and extremely rewarding. As an office support volunteer you will: • Make a real difference to people affected by crime, by ensuring case paperwork and other admin duties are managed effectively • Learn new skills and knowledge of the criminal justice system • Have the opportunity to develop and enhance administrative skills • Positively affect your community as a member of a team actively working to reduce the impact of crime What skills and experience do you need? We are looking for committed, reliable and empathetic volunteers who can work with people of all ages, backgrounds and life situations. You could be a student with a background in law or criminal justice, or just someone with a general interest in working for a good cause. Although we provide training and support, we require you to have the following: Our office support volunteers help us with administration tasks related to providing support people affected by crime and running a busy service. • Basic computer and Microsoft Office skills • A friendly, non-judgemental approach to working with people from all sections of the community • An awareness of the importance of confidentiality and willingness to learn about and uphold legal General Data Protection Regulations obligations • A flexible approach to work • A willingness to undertake training a and refresher training relevant to your role What can you expect? As a volunteer with Victim Support Scotland, you can expect: • Support in your volunteering role to complete tasks effectively • Training and development to give you any further skills you need • All reasonable expenses (e.g. travel) to be reimbursed What is the time commitment? We know that our volunteers have busy lives, so we agree the time commitment with each individual volunteer. However, we ask for: • A minimum commitment from volunteers of approximately four hours per week, however this may vary depending upon the needs of the service. • A minimum commitment of at least one year, so that they might get the most out of a volunteering role. How can you apply? The people we support come from all communities across Scotland, as do our volunteers. We welcome new volunteers from all backgrounds and languages. To ensure we provide the best possible service to people affected by crime, we take all our volunteer applications through our processes which involves: • Undertaking a Disclosure Scotland PVG check • Providing two satisfactory references • Complete Essential Knowledge and Skills Learning and Compliance Learning • Signing and abiding by Victim Support Scotland’s: - Confidentiality agreement - Commitment to data protection o Volunteer agreement We have a number of ways you can apply or register your interest: • Email volunteer@victimsupportsco.org.uk for an information pack • Call our free helpline on 0800 160 1985

Ochiltree Community Hub Server volunteer: A warm welcome awaits you in our beautiful village coffee shop, and our friendly staff are always happy to help. Volunteer will support the kitchen and table service areas. Learning new skills with the barista coffee machine, working with money creating customer bills, organising servery area, replenishing cake stock. A great opportunity to learn new skills and meet new people.

Ochiltree Community Hub - Table Server Volunteer: A warm welcome awaits you in our beautiful village coffee shop, and our friendly staff are always happy to help. A great opportunity to gain new skills, and boost confidence in a small community facility. Working direct with staff and other volunteers to serve customers. A great opportunity to make connections and learn new skills. Main duties: seating tables, taking orders, serving food, taking payments, cleaning tables.

Ochiltree Community Hub - Kitchen Support Volunteer: A warm welcome awaits you in our beautiful village coffee shop, and our friendly staff are always happy to help. Working along side the Café Manager and Supervisor to maintain food and kitchen supplies for serving customers. Role will give some training around basic kitchen skills. Duties will include washing and cleaning kitchen equipment, handling food, baking. A great opportunity to learn new skills and meet new people.