What is a Branch Secretary? This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the branch. What would you be doing? Managing the branch office (if applicable) and providing support to all volunteers, especially new ones Work with the branch Chair, treasurer and others to ensure smooth running of the branch Accepting referrals and coordinating SSAFA caseworkers, visitors and helpers accordingly Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely Monitor volunteer numbers against the demand for support and recruit new volunteers as needed Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need Build relationships with regional and central office staff to ensure an effective flow of information Maintaining accurate records of volunteers and cases, submit accurate data to Central Office Providing administration for an annual programme of meetings including an AGM, recording and implementing decisions Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential. As a Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections. As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections and events Why do we need you? SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch. What can you gain from this volunteering role? Use your skills, knowledge and life experience to benefit others Give tangible and practical support to your local branch by raising funds used directly to support client Support and friendship from your local SSAFA branch and the wider SSAFA community Experience, training, and skills that you can highlight on your CV and in job interviews. What are we looking for? Friendly and approachable people with good communication skills including written and spoken English Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media Experience of running events and or submitting funding applications would be welcome but not essential Ability to send and receive emails – you will receive your own SSAFA email address Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms Reliable attitude, keep appointments, update the branch regarding your availability Ability to maintain confidentiality and keep information safely Access to public transport or a car to get to meetings and events Able to provide two referees: former employers or other people that know you well (other than relatives) Referees We have a few restrictions on who can act as a referee for you and your application: The referee must have know you for at least two years - and you must still be in contact now. The referee cannot be a member of your family. The referee cannot live at the same address as you. Equality, diversity and inclusion We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support disabled volunteers, so they have access to the same opportunities and experiences as non-disabled volunteers.

The Branch Support Coordinator is a key member of the team, ensuring that beneficiaries access the right support in a timely manner. This role involves liaising with regional and national teams and coordinating casework support provided to beneficiaries by Branch volunteers. Why do we need you? We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers. In recognition of our clients’ service to the Nation we aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent coordination of local services and between our teams. What would you be doing? • Every SSAFA Branch has different needs, however, below are the main activities of a Support Coordinator: • Coordinating and assigning referrals: Accepting referrals for beneficiary casework support from SSAFA’s Regional Office and allocating beneficiaries’ cases to branch volunteers. • Providing quality support: Overseeing SSAFA casework across a branch, ensuring beneficiaries receive support that meets SSAFA’s casework standards and raising issues where it does not. • Using online systems: Using SSAFA’s case management system to record, coordinate and track beneficiaries’ cases. • Managing and supporting volunteers: Ensuring volunteer caseworkers have a manageable caseload and that effective support and supervision is in place. • Signposting and partnership working: Liaising with Central Office and Specialist Services teams to ensure access to specialist support where needed e.g., Mentoring. • Keeping volunteers informed and up to date: Supporting the Branch Training Coordinator and Volunteering Coordinator to ensure volunteer caseworkers are up to date with training and have the information needed to carry out their role.

Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some good I.T and finance skills. If so, this could be the role for you. One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care. What would you be doing? • Maintaining and reconciling local bank accounts and recording transactions • Supporting divisions to manage their local finances. • Making and recording all authorised payments • Preparing year end accounts and financial statements including arranging an independent review • Working with the branch secretary, advise on a local fundraising programme to cover branch running costs. • Identify and manage the return of any surplus monies from grants as appropriate. • Providing reports to the branch committee and to SSAFA’s Central Office • Maintaining accurate records using our on-line finance management system • Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser. • Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

Across West Dunbartonshire, many people live alone and feel isolated. The reasons will be different - they may be housebound, have no close family or friends, or just feel anxious. In every case, what is missing is the chance to just blether. Care-givers are a great support, but they can’t give the time that some of our neighbours need. If chatting about the weather, who’s who on TV, what team is playing best or just what’s happening in the world sounds like you…then we need your help! A regular call from you will make all the difference to someone who may have little or no other company during the day. All we ask from you is an hour or so of your time, a listening ear…and of course, your chat! WDCVS VISA employability scheme is where volunteers who are actively looking for work can brush up on the skills that employers are looking for, the VISA certificate highlights the skills that the volunteer has achieved in their volunteer role, the certificate can be created and sent to them as a PDF.

Across West Dunbartonshire, many people live alone and can often feel isolated. The reasons for this will be varied - they may have difficulty leaving the house alone, have no close family or friends, or have lost confidence after illness or a life-change. In every case, what is missing is someone like you. Everyone gets older and we are living longer. It can become harder to make new friends and connections as we leave work, grow apart, see family move away and deal with health issues. The aim of the initiative is to support people to feel they are involved in their communities and build their confidence to be as active as they can - we need your help to make it happen. With your help, someone in our community could feel supported, less alone and more able to get out and about. If this sounds like you, all we ask is a few hours every week of your time, over a year. We will be here to provide any help and support you need. In return you will have the satisfaction that your support has made all the difference in someone else’s life. Please help us. You will understand that for everyone safety you will be asked to go through a PVG (police) check. WDCVS VISA employability scheme is where volunteers who are actively looking for work can brush up on the skills that employers are looking for, the VISA certificate highlights the skills that the volunteer has achieved in their volunteer role, the certificate can be created and sent to them as a PDF.

We are looking to provide a safe, friendly and fun place for the parents and toddlers of Castlehill, Brucehill and Westcliff to enjoy. We need someone who can interact with both the parents and toddlers and to assist our under 3’s worker with the delivery of activities within our two groups, Munch Bunch and Tots and You services. The role requires someone to provide a safe and supportive environment for all those in attendance, help set up and clear away the materials of the activities before, during and after the sessions. As part of your role we require that you follow the Phoenix guidelines and operating procedures ensuring the highest standards of safeguarding and Health and Safety policies and procedures are followed at all times

We are looking to provide a safe, friendly and fun place for the young people of Castlehill, Brucehill and Westcliff to socialise with their peers. We are looking for someone to come along to our Youth Cafe to assist our youth leader with activities for local young people. Activities include; playing pool, art, football, computer games, workshops and making food and drink. If you are creative, active or just passionate about youth work we want to hear from you. Your role will involve planning activities and making suggestions to the youth leader. You will interact with the young people and be able to manage their behaviour positively and effectively. You will also be a key role model for our young people inspiring them and challenging them to be their best selves. You will also ensure that The Phoenix is a safe inclusive environment for everyone regardless of age, gender, sexuality, race or religion. As part of your role we require that you follow the Phoenix guidelines and operating procedures ensuring the highest standards of safeguarding and Health and Safety are followed at all times

We are looking for someone to assist in our cafe and kitchen area at The Phoenix. You should be warm and welcoming and have a friendly manner. You will be required to serve hot and cold drinks, cakes and other food items and help out in the kitchen at times in the production of food. As a Cafe Assistant you will ensure that payments are taken and accurate change given, that the cafe areas are kept clean and tidy and that you work as a team with the other volunteers and cafe manager. As part of your role we require that you follow the Phoenix guidelines and operating procedures and maintain the highest standards of Health and Safety and food hygiene at all times

No matter how good our services are, we can't properly support our community well if we don't have good Support people in the team. If this sounds like you?... we would love you to consider volunteering with us for a few hours per week. Dumbarton District Women’s Aid (DDWA) is a confidential organisation which provides information, support and, where appropriate, refuge for women and any accompanying children who are at risk. We are looking for someone who is interested in gardening and is keen to put their gardening skills to great use, a knowledge of growing plants, grass cutting, weeding, tidying and care of tools is essential, due to the role a reasonable level of fitness and good communication skills required. We would like someone who is happy to pass on their knowledge to the children that use our service, supporting them to learn all about growing and encouraging them to nurture their plant and learn about growing under their parent's supervision.