Caseworkers visit clients to work out what type of help they need. Next, they find the right sources of support and arrange for clients to access it. This might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc. The essential part of the role is interacting with clients, so you may be visiting clients or doing this virtually. As part of your local branch you might have access to an office, but many volunteers are based at home. What does this role involve? • Contacting clients and arranging to meet them at a mutually convenient time either face-to-face or remotely • Liaising with clients and completing a form to assess their circumstances including financial information • Sign-posting clients onto local services providing specialist advice • Applying on the client’s behalf to military and non-military sources of charitable funding • Arranging for the purchase of goods and services • Keeping in touch with the client so they know how their case is progressing • Keeping in touch with your branch so they know your availability • Keeping up to date with training and SSAFA news so that you are best able to support clients • Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser • Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.) What can you gain from this volunteering role? • Support people in your community with a military background • Use your skills, knowledge and life experience to benefit others • Support and friendship from your local SSAFA branch and the wider SSAFA community • Experience, training and skills that you can highlight on your CV and in job interviews • Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression! Minimum Age: 18 Is a criminal record check required? Yes

Greyfriars Kirk has been welcoming over 50,000 visitors from around the world, every year. We are looking for volunteer Welcomers to join our team. In a nutshell, your role will be to greet our visitors and ensure their experience with us is unique and welcoming. Sound like fun? It’s your job to personalise their visit by sharing your knowledge, encouraging their questions, assisting them in the gift shop, and making everyone feel welcome! From the signing of the Covenant and our place in Scotland’s history, to Edinburgh’s most beloved dog, Bobby and our connection to the Harry Potter franchise, there is something here for everyone!

We are looking for people who are passionate about ending child hunger and ensuring that every child receives a daily meal in a place of education. As a Community Volunteer you can contribute as an individual or become part of one of our local groups of passionate volunteers, helping to grow our movement by motivating and inspiring people in your local community to support our work. You can raise awareness of our work within your community in a number of ways, including: •Helping us to share our story - give Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds •Host fundraising events in your local area such as coffee mornings, quizzes, and bucket collections •Promote Mary’s Meals fundraising campaigns •Distribute and display promotional materials and place collection tins in your local community •Host community engagement events such as film screenings to share our message •Help us to generate corporate support in your local area •Support with local media opportunities •Come together as a group with other local volunteers to support each other with this work All of our volunteer activities are tailored to suit your different skills and time constraints.

Narture CIC is looking for Bakery Assistants for their Sourdough Bakery in Ayr. If you are interested in gaining customer service skills and learning about baking this could be the ideal opportunity for you. Share your baking skills and contribute to our acclaimed sourdough bakery. Tasks will include: - Serving customers in the bakery - Providing information about the products and making recommendations - Cash handling - Displaying products If you feel the call to contribute your talents to our journey, reach out! Whether you're skilled and ready to share or eager to learn and develop skills for future paid work, Narture welcomes your enthusiasm

Narture was founded in June 2020 by artist father and daughter team Robert and Saskia Singer. The project evolved initially from occupying empty town centre spaces and re-purposing them for cultural and creative uses. Nurturing a thriving and successful social enterprise, where 'everyone is an artist' and are encouraged to use their creative energies towards positive change. Narture’s ultimate goal is to become a truly inclusive creative hive, making participatory cultural activities available to all members of society. Narture’s award winning Sourdough Bakery and acclaimed Artisan Café, are currently the core income generators of the social enterprise. The bakery specialises in handmade sourdough produce, baked daily; championing sustainable, healthy ingredients and supporting local businesses and was recently awarded Bread Bakery of the Year by Prestige Scotland for the second year running. Our purpose is to bake real bread to earn the dough to support arts projects. Your Impact Matters: By volunteering with us, you're not just contributing skills; you're part of a movement driving creative regeneration. Some roles may even pave the way to paid employment opportunities. Narture CIC is currently looking for volunteer shop assistants to help us showcase local makers' work and contribute to the heartbeat of our Artisan Café We are looking for self motivated, organised individuals preferably with good customer service/retail skills. Responsibilities: - to help us showcase local makers' work and contribute to the heartbeat of our Artisan Café - to greet and provide help to customers and makers - to promote sales of the work of local makers If you feel the call to contribute your talents to our journey, reach out! Whether you're skilled and ready to share or eager to learn and develop skills for future paid work, Narture welcomes your enthusiasm.

Narture was founded in June 2020 by artist father and daughter team Robert and Saskia Singer. The project evolved initially from occupying empty town centre spaces and re-purposing them for cultural and creative uses. Nurturing a thriving and successful social enterprise, where 'everyone is an artist' and are encouraged to use their creative energies towards positive change. Narture’s ultimate goal is to become a truly inclusive creative hive, making participatory cultural activities available to all members of society. Narture’s award winning Sourdough Bakery and acclaimed Artisan Café, are currently the core income generators of the social enterprise. The bakery specialises in handmade sourdough produce, baked daily; championing sustainable, healthy ingredients and supporting local businesses and was recently awarded Bread Bakery of the Year by Prestige Scotland for the second year running. Our purpose is to bake real bread to earn the dough to support arts projects. Your Impact Matters: By volunteering with us, you're not just contributing skills; you're part of a movement driving creative regeneration. Some roles may even pave the way to paid employment opportunities. Narture CIC is currently looking for volunteer Tech Wizards to help us with website upkeep, ensuring our online presence aligns with our vibrant community. We are looking for self motivated, organised individuals preferably with relevant experience and/or skills

Victim Support Scotland Volunteer How can you support victims and witnesses of crime? Victims of crime often feel a range of emotions in the aftermath of an offence. It is Victim Support Scotland’s role to provide victims and witnesses of crime emotional and practical support in person, online, and in court. Volunteers are supported by VSS staff who manage the service. How would you help? Our volunteers provide emotional support, practical help, information and guidance through the criminal justice system. We aim to empower people who have been impacted by crime, to move on with their lives. Discuss service users’ needs by telephone, webchat, appointments and face-to-face contact, agreeing next steps at the end of each contact Help service users feel more confident by arranging and conducting court familiarisation visits Support service users in the court room and other appropriate locations on the day of the trial, liaising with court officials on behalf of the service users. Feedback and agree follow-up actions with staff members Provide administrative support in completing the service users journey What benefits would I get? Volunteering with Victim Support Scotland can be challenging and also extremely rewarding. As a volunteer you will: Support people when they most need it Learn new skills and knowledge of the criminal justice sector Gain access to a range of specialist training courses that are relevant to your volunteering role Positively contribute to your community as a member of a team actively working to reduce the impact of crime A chance to give something back Receive support in your volunteering role to deliver services effectively All reasonable expenses (e.g. travel) will be reimbursed What skills and experience do I need? We are looking for committed, reliable and empathetic volunteers who can work with people of all ages, backgrounds and life situations. Although we provide full training and support, knowledge of the criminal justice system and experience of supporting people is beneficial. As a Victim Support Scotland Volunteer you will need: Effective communication skills The ability to actively listen to service users and anyone affected by crime An interest in learning about the criminal justice system and understand the service user’s journey An awareness of confidentiality obligations and the responsibilities that come with upholding these obligations Effective time management skills (and working under pressure) Access to a car or ability to use public transport What is the time commitment? We know that our volunteers have busy lives, so we agree the time commitment with each individual volunteer. However, we ask for: a minimum commitment of approximately one day per week, however this may vary depending upon the needs of the service. a minimum commitment of at least 1 year so that they might get the most out of a volunteering role. How can I apply? The people we support come from all communities across Scotland, as do our volunteers. We welcome new volunteers from all backgrounds and languages. To ensure we provide the best possible service to people affected by crime, we ask all volunteers to follow our processes. This will involve: • Joining the Disclosure Scotland PVG scheme • Providing two satisfactory references • Completing our three day ‘Introduction to Victim Support Scotland’ training module • Signing and abiding by Victim Support Scotland’s Confidentiality agreement • Commitment to Data Protection • Volunteer Agreement

Our 24 hour Freephone Dementia Helpline is a vital support for people with dementia, their carers & families and the wider community by ensuring that there is always someone there to listen and act when needed, be that day or night. The Helpline is delivered entirely by trained volunteers. This role can include telephone and online support. The role includes: Offering person-centred emotional support and information to people affected by dementia, primarily but not limited to, over the telephone. Developing and maintaining knowledge on health and social care issues that relate to people living with dementia, including statutory services and welfare benefits. Maintaining knowledge of other organisations and services that can help people living with dementia and sign post when appropriate. Recording information about enquiries on our database in line with our data protection policy. Attend ongoing training opportunities either online or in-person. Keep up to date with Alzheimer Scotland news and our work across Scotland. This volunteer role is available to people who can commit a minimum of 1 shift every 2 weeks. The Helpline is available 24 hours a day, 7 days a week so a variety of shifts are available.

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English. If so, this could be the role for you. What is a caseworker? Caseworkers work with clients to figure out what type of help they need. Next, they find the right sources of support and arrange for clients to access it. This might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc. Why do we need you? Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan. Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service. We need you to join your local SSAFA team to help us achieve this.

You can make a real difference in helping your community by volunteering with Dalkeith Citizens Advice Bureau. Our team of volunteers are vital to the work we do, helping people access the information and in giving them the advice they need to move forward with their lives. We believe that everyone deserves access to independent, free and non-judgemental advice to help them deal with life’s problems and challenges - and you can help us to do that. Volunteers are at the heart of how we deliver the Citizens Advice service, whether it’s helping people online, by email, over the phone or in person. You will receive training in advice giving and IT. All we need is 4 to 6 hours per week of your time.