Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you. What is a Branch Chair? There are SSAFA branches throughout the UK and overseas. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area. Why do we need you? We’ve been supporting the Armed Forces community for more than 130 years. Our clients come from all backgrounds and age groups and more people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes. When would you be needed and where would you be based? This role is about leadership, coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year. What would you be doing? • Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers and Divisional Officers. • Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch • Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs • Ensuring that all data is processed and held in accordance with SSAFA’s data management policies • Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required • Ensuring that all volunteers are recruited, inducted, supported and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy. • Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc. • Overseeing an appropriate programme of awareness raising so that potential clients, volunteers and supporters know how to contact the branch • Providing timely reports and information to SSAFA’s Central Office • Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc. • Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately • Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution

What is a Branch Secretary? This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the branch. What would you be doing? Managing the branch office (if applicable) and providing support to all volunteers, especially new ones Work with the branch Chair, treasurer and others to ensure smooth running of the branch Accepting referrals and coordinating SSAFA caseworkers, visitors and helpers accordingly Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely Monitor volunteer numbers against the demand for support and recruit new volunteers as needed Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need Build relationships with regional and central office staff to ensure an effective flow of information Maintaining accurate records of volunteers and cases, submit accurate data to Central Office Providing administration for an annual programme of meetings including an AGM, recording and implementing decisions Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The Branch Support Coordinator is a key member of the team, ensuring that beneficiaries access the right support in a timely manner. This role involves liaising with regional and national teams and coordinating casework support provided to beneficiaries by Branch volunteers. Why do we need you? We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers. In recognition of our clients’ service to the Nation we aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent coordination of local services and between our teams. What would you be doing? • Every SSAFA Branch has different needs, however, below are the main activities of a Support Coordinator: • Coordinating and assigning referrals: Accepting referrals for beneficiary casework support from SSAFA’s Regional Office and allocating beneficiaries’ cases to branch volunteers. • Providing quality support: Overseeing SSAFA casework across a branch, ensuring beneficiaries receive support that meets SSAFA’s casework standards and raising issues where it does not. • Using online systems: Using SSAFA’s case management system to record, coordinate and track beneficiaries’ cases. • Managing and supporting volunteers: Ensuring volunteer caseworkers have a manageable caseload and that effective support and supervision is in place. • Signposting and partnership working: Liaising with Central Office and Specialist Services teams to ensure access to specialist support where needed e.g., Mentoring. • Keeping volunteers informed and up to date: Supporting the Branch Training Coordinator and Volunteering Coordinator to ensure volunteer caseworkers are up to date with training and have the information needed to carry out their role.

VoiceAbility is an independent charity and one of the UK's largest providers of advocacy and involvement services. We help advocate for people to be able to make decisions about their health care and wellbeing. About the role: The focus of the role will be supporting those with complex needs who self disclose as having a disability to use our toolkit and help them understand their rights and access their benefits. Tasks and responsibilities will be: - helping clients understand what advocacy is. - supporting clients with issues they cannot resolve on their own. - keep detailed notes and records of interactions with clients and visits. - doing research and making contact with other services, such as healthcare professionals. - referring clients to our paid advocacy service if necessary. - building professional relationships. - promoting our organisation and services through drop in sessions and community groups. You will receive induction training and training specific to your role. You will also receive support from your allocated paid advocate and 1:1 support from VoiceAbility staff with the opportunity for regular feedback. Remote working is the preferred delivery option for clients, so you will be working from home. Travel may be required for promoting our services. Sessions only take place between 9am -5pm weekdays, and you are expected to spend 2-3 hours each week volunteering, for a minimum of 6 months. You will need to provide 2 references and complete a PVG check. This will be free and we will help will help with the cost of this. Equipment to complete your role will be supplied. Reinburshment of reasonable expenses and travel costs are covered in line with VoiceAbility policies. This is a very rewarding role where benefits will include: - the opportunity to learn new skills - make a positive impact to people with care and support needs. - meet new people and gain experience in your role. - additional learning & training opportunities.

Key duties: • To make service users feel welcome on entering the community centre and directing them to according to their appointments if required. • To provide service users with refreshments on arrival and during the course of the session. • To encourage service users to get involved in conversations and generate ideas about service improvements. • To provide a valuable link between the project officer and the community to help feedback ideas which will help to shape the services going forwards. Personal specification: • Volunteers must be 18 or over. This is not a clinical role and you will not be shadowing or assisting staff. • Good listening and communication skills are essential. • Patience and composure. • A caring, sympathetic, sensitive manner and a non-judgemental approach • Reliable/ dependable and flexible. • Understanding of confidentiality. • Have a positive outlook and enthusiastic approach. Additional requirements and general information: • Successful placement will be dependent on Disclosure Scotland PVG and Occupational health clearances plus two character references • Maintain patient confidentiality at all times. • Volunteers should not: undertake duties outside this role description without checking first with the Diabetes MCN Manager/Volunteer Manager; undertake any manual handling tasks without the appropriate training; undertake patients’ personal or clinical care. • A volunteer can offer emotional support and empathy but must under no circumstances offer advice of medical opinion on a patient’s treatment • Volunteers are in place to complement the work of the paid staff and are not used to replace roles that are normally undertaken by paid hospital employees. • Volunteers are bound by the ‘Volunteer Agreement’ which should be signed and returned to the Volunteer Manager prior to undertaking this role. • You will be required to undertake training relevant to the role including: corporate induction; role training prior to placement and other training as identified for the role whilst on placement.

An opportunity to work as part of a team and to develop your communicative skills. The Club Secretary is the hub of the club, acting as the club's communicator with our membership and external organisations. The Secretary plays a key role in supporting the Chair and being part of a small and committed team. At present, our Committee is made up of the Chair, Vice-Chair, Secretary, Treasurer, Fundraising Representative, Parent Representative and Player Representative. Duties: • Preparing for and participating in meetings • Sending notices of all meetings to committee members/club membership • Making arrangements for meetings – booking rooms, arranging refreshments, ensuring access for all attending • Preparing the agenda in consultation with the Chair and distributing the agenda with any background papers • Checking that members have carried out tasks agreed at the previous meeting • Taking and producing minutes of the meeting, noting the names of those attending and apologies, major decisions, any votes taken and agreed further actions • Distributing minutes in a timely manner. • Maintain accurate records of player membership, volunteer records, and contact details • Keep the membership updated on all news and information • Write to all members inviting them to various events held throughout the year including the AGM, an Xmas Night Out and an Annual Awards Night. • maintain the Club's Constitution & Bye-Laws, Policies & Procedures and any working agreements • Attend the club monthly committee meetings, giving a report on any correspondence received /sent • Act as the main admin interface between the club and external agencies with whom we work • Routing incoming enquiries to the appropriate committee member(s) for action As a charity trustee you will help to set and maintain the charity’s vision, mission and values. You will also help to ensure that the charity: • pursues its charitable purposes as defined in its Governing Document • complies with relevant legislation or regulations • works towards sustainability by developing a funding strategy • maintains the financial stability of Ayrshire Tigers PFC, • resources are well managed and used effectively As a trustee you will also be involved in appointing and supporting Ayrshire Tigers PFC volunteers. New Trustees should be able to attend at least 75% of meetings per year. It is important to note that no one individual is responsible for the governance of the charity, rather we act collectively and make decisions based on collective responsibility. Not had experience as a trustee? Don’t worry - We have support in place to support all new trustees. A full UK driving licence is desirable but not essential. In return for your time, the club will provide any training deemed necessary and put you through your PVG. To apply for this role, please upload a covering letter (maximum 2 sides of A4) and CV to info@ayrshiretigers.co.uk. Closing date for applications is the 1st September 2023 at noon. Interviews will take place, via video conference and will be conducted by at least one member of the current Board of Trustees.

Ayrshire Cancer Support exists to ensure that help is readily available for those who need it. In line with this mission Ayrshire Cancer Support seeks to involve volunteers to: ensure our services meet the needs of our clients; provide new skills and perspectives and increase our contact with the local community we serve. We currently need event volunteers. As part of our fundraising and promotion of Ayrshire Cancer Support we frequently organise events and we wouldn't be able to ensure the smooth running of these events without the help and support of volunteers. What will you be doing? - Meet and greet - Help in the setting up and clearing down of the event - Cheering and supporting participants - Help with the administration and managing of the event - Supporting the organisers - Volunteering at information stands to raise awareness of our services - Selling of raffle tickets/ bucket collecting Responsibilities may vary between projects but we will match a task to your area of interest or expertise. Volunteering gives you the opportunity to meet new people, use your free time in a useful way, add to your CV and help others. You don’t need any special skills for most opportunities, just to be keen and have a willingness to get involved.

Boness Car 4U is a free volunteer patient transport service for anyone registered with a Bo'ness Medical Practice who has been diagnosed with cancer. Volunteer drivers convey these patients from their home to their place of treatment and home again. The Volunteer Coordinator is the first point of contact for BC4U from the Medical Practice referring the patient to us. Patient confidentiality is paramount in this role, we do not need to know how the patient is affected, nor the nature of the treatment being administered, all that effects us is that the patient has asked for transportation. Please note some more detailed information about the expectations of the role below: Patients phone their own GP’s receptionists with their name and phone number when they have an appointment date. The receptionist will then contact the BC4U co-ordinator to pass on the patient’s contact details. It is intended that we will have 4 co-ordinators, each in possession of our laptop and mobile phone for an on-call period of 7 days. The co-ordinator will then contact the patient to find out the following information: • Place of treatment • Dates / times and expected length of the appointment if known. • Ask if the patient has received COVID-19 vaccinations. • Establish if the patient requires assistance or a wheelchair at the hospital. • Establish if the patient is exempt from wearing face coverings • Are there any special circumstances whereby it is essential that the patient must be accompanied by a friend • Arrange for a Privacy Document to be completed. As far as is possible arrange transfer of documents electronically. • Advise the patient that they will be required to undertake a contactless forehead thermometer test when they are about to be uplifted, sit in the back seat of the car diagonally opposite the driver and that they must wear a face covering if it is safe for them to do so and that we can provide a face covering if required. • Advise the patient that if they are displaying any of the recognised symptoms of COVID19 they will not be able to travel with Bo’ness Car 4U. The co-ordinator then contacts a driver to ascertain if they are available for the given date(s), and gives the patient’s name, address, phone number and the date, time, place and expected length of the appointment if known. The co-ordinator enters all this information onto our password-protected spreadsheet to ensure records of each journey, the patient's details, the destination, etc. and all other future dates/times to book up either the same driver, or another available driver. Training will be given in the use of our basic IT system. Previous experience of office IT would be advantageous. Using the statistics of Meadowbank Car4U, Polmont, who have been running a similar project for the past 4 years, offering this service to a population twice the size of Bo'ness, we estimate processing approximately 30 persons in a year. BC4U hopes to launch service in 2022, we are keen to build a bank of volunteers in advance of launching our services.

Airdrie Foodbank is run by Calderbank Parish Church and its volunteers, in association with the Trussell Trust. We exist to provide a lifeline to hungry people in our community. Our volunteers provide food, a listening ear, and signposting to help clients tackle the root causes of their food poverty. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK. Overview of the role: This role involves helping to promote the work of the food bank and encourage donations through our website and social media channels such as Facebook, Twitter and Instagram. Key tasks • Maintain the social media channels for the food bank • Respond to comments and messages appropriately • Generate content to promote the work of the food bank, encourage donations, myth bust • Regularly reviewing website content to ensure it remains up to date • Adding relevant and engaging news items and stories to website and social media channels • Prepare and send press releases for significant foodbank events • Support PR requests from The Trussell Trust, as required • Follow Trussell Trust PR to understand any local implications

Miscarriage Information Support Service (MISS) is offering a rewarding and exciting opportunity for a Secretary to join the Board. This role plays a crucial part within MISS and makes a meaningful difference to people who have had a miscarriage, helping to achieve their goal of supporting women and men after an early pregnancy loss and onto their next pregnancy. As Secretary, your role is to provide assistance and support to the Chairperson and Board of Trustees within the charity. Key Tasks include: *Responsible for the MISS generic email. Responding to enquiries and or forwarding onto other members of the MISS team. *Minute and note taking ensuring good governance. *Supporting MISS with administration tasks. *Producing agendas and supporting with meeting preparations. When you join the MISS charity, you are gaining a unique opportunity to make a difference in your community and raise awareness. You will be working with a team of passionate people who really care about the mental health and wellbeing of our members, and who want to make a positive and lasting difference for local families. Being part of a growing team offers the opportunity for real variety in your day-to-day work and the development of your role. For more information please contact Emma Rae, Chairperson of MISS at email: chair@miss-support.org.uk Further information and details of MISS are also available at our website at: https://miss-support.org.uk