Alford Valley Community Railway is a charming and much loved narrow-gauge railway operated entirely by dedicated volunteers. We rely on the hard work and dedication of our volunteers to keep everything running smoothly. As an Additional Support Needs Advisor volunteer, you'll play a crucial role in ensuring all our visitors, regardless of their needs, have a safe, enjoyable, and memorable journey. About the Role: This is a unique opportunity to utilise your empathy, communication skills, and knowledge of additional support needs to make a positive impact on our volunteers and passengers' experience. You'll work closely with individuals and families requiring additional support, providing guidance and assistance. Key Responsibilities: • Approachable first point of contact on all ASN enquiries to the Board. • Proactively identify and understand the individual needs of volunteers/passengers, utilising your knowledge and experience. • Provide clear and concise advice about the railway, accessibility features, and journey procedures. • Liaise with the Board and other volunteers to ensure coordinated and seamless support. • Provide feedback and suggestions on improving accessibility and inclusivity at the railway. • Maintain current skills on disability awareness, communication techniques, and specific needs management. Skills and Qualities: • Excellent communication and interpersonal skills, with a friendly, patient, and understanding demeanour. • Deep empathy and awareness of various additional support needs, including physical, sensory, and cognitive differences. • Ability to provide clear and concise information in accessible formats. • Resourcefulness and problem-solving skills to adapt to different situations and needs. • Excellent teamwork and collaboration skills. • Commitment to inclusivity and creating a welcoming environment for all.

Alford Valley Community Railway is a charming and much loved narrow-gauge railway operated entirely by dedicated volunteers. We offer scenic train rides from the centre of the village, through the Golf Course to Haughton Park Station, providing a delightful and memorable experience for everyone. We rely on the hard work and dedication of our volunteers to keep everything running smoothly. About the Role: As a Volunteer HSE Advisor, you'll play a vital role in ensuring a safe and healthy environment for volunteers, passengers, and visitors. This part-time, voluntary role allows you to utilise your knowledge of health and safety regulations and procedures to contribute significantly to the safe operation of our railway. You'll provide expert advice, conduct risk assessments, and implement measures to minimise potential hazards. Key Responsibilities: • Conduct regular risk assessments of railway operations, identifying potential hazards and recommending effective controls. • Develop and maintain comprehensive Health and Safety policies, procedures, and documentation aligned with relevant legislation and best practices. • Provide expert advice and guidance to volunteers, staff, and contractors on Health and Safety matters. • Investigate any accidents or incidents, analysing root causes and proposing corrective actions. • Oversee the implementation of safety-related training programs for volunteers and staff. • Conduct regular safety audits and inspections, ensuring compliance with established procedures and identifying areas for improvement. • Stay up-to-date with relevant Health and Safety legislation and industry best practices. • Report directly to the designated Management Representative on Health and Safety matters. • Personal Track Safety Course is mandatory (training will be given).