Providing a friendly and welcoming atmosphere to patients and visitors as they enter the hospital. Signposting, and if necessary, guiding to relevant areas/departments within the hospital. Supporting with the implementation of COVID safety measures (wearing of masks and use of hand gel). Maintain stock of wheelchairs; replacing once someone has finished and cleaning for next use. This can be a difficult time for patients and visitors so having that warm and helpful welcome can make all the difference. Quote: I attended Queen Margaret Hospital in Dunfermline. At the entrance door I was met with professionalism. The friendly meet and greeter at the door made me feel as though I was entering a top hotel.

To assist ward staff in the delivery of patient care by carrying out a range of non-clinical tasks and activities. This may include; -Assisting in the preparation and serving of refreshments to patients; assisting patients to complete menu cards, handing out cutlery and crockery, serving tea/coffee, refreshing water jugs. -Assisting patients under the direction and guidance from staff at mealtimes with serving refreshments, opening sandwich packets. This will not involve in assisting with patient feeding. -Engaging with patients to provide company and stimulation; games such as dominoes and cards, reading with/to patients, conversational visits. -Helping to make the ward a safe and welcoming environment.

NHS Community Hospitals are looking for volunteers to assist nursing staff in the ward environment by carrying out a range of non-clinical tasks and activities. This may include: -Assisting in the preparation and serving of refreshments to patients, assisting patients to complete menu cards, handing out cutlery and crockery, serving tea/coffee, refreshing water jugs. -Assisting patients under the direction and guidance from staff at mealtimes with serving refreshments, opening sandwich packets. This role will not involve any patient feeding. -Engaging with patients to provide company and stimulation: games such as dominoes and cards, reading with/to patients, conversational visits. -Helping to make the ward a safe and welcoming environment.