Victim Support Scotland Volunteer How can you support victims and witnesses of crime? Victims of crime often feel a range of emotions in the aftermath of an offence. It is Victim Support Scotland’s role to provide victims and witnesses of crime emotional and practical support in person, online, and in court. Volunteers are supported by VSS staff who manage the service. How would you help? Our volunteers provide emotional support, practical help, information and guidance through the criminal justice system. We aim to empower people who have been impacted by crime, to move on with their lives. Discuss service users’ needs by telephone, webchat, appointments and face-to-face contact, agreeing next steps at the end of each contact Help service users feel more confident by arranging and conducting court familiarisation visits Support service users in the court room and other appropriate locations on the day of the trial, liaising with court officials on behalf of the service users. Feedback and agree follow-up actions with staff members Provide administrative support in completing the service users journey What benefits would I get? Volunteering with Victim Support Scotland can be challenging and also extremely rewarding. As a volunteer you will: Support people when they most need it Learn new skills and knowledge of the criminal justice sector Gain access to a range of specialist training courses that are relevant to your volunteering role Positively contribute to your community as a member of a team actively working to reduce the impact of crime A chance to give something back Receive support in your volunteering role to deliver services effectively All reasonable expenses (e.g. travel) will be reimbursed What skills and experience do I need? We are looking for committed, reliable and empathetic volunteers who can work with people of all ages, backgrounds and life situations. Although we provide full training and support, knowledge of the criminal justice system and experience of supporting people is beneficial. As a Victim Support Scotland Volunteer you will need: Effective communication skills The ability to actively listen to service users and anyone affected by crime An interest in learning about the criminal justice system and understand the service user’s journey An awareness of confidentiality obligations and the responsibilities that come with upholding these obligations Effective time management skills (and working under pressure) Access to a car or ability to use public transport What is the time commitment? We know that our volunteers have busy lives, so we agree the time commitment with each individual volunteer. However, we ask for: a minimum commitment of approximately one day per week, however this may vary depending upon the needs of the service. a minimum commitment of at least 1 year so that they might get the most out of a volunteering role. How can I apply? The people we support come from all communities across Scotland, as do our volunteers. We welcome new volunteers from all backgrounds and languages. To ensure we provide the best possible service to people affected by crime, we ask all volunteers to follow our processes. This will involve: • Joining the Disclosure Scotland PVG scheme • Providing two satisfactory references • Completing our three day ‘Introduction to Victim Support Scotland’ training module • Signing and abiding by Victim Support Scotland’s Confidentiality agreement • Commitment to Data Protection • Volunteer Agreement

The NSPCC’s Speak Out Stay Safe programme was established in 2011. In the average primary school class 2 children will have suffered abuse or neglect. That's why they aim to reach every primary school in the UK with the Speak Out Stay Safe message. And the NSPCC need your help. As one of their trained Speak Out Stay Safe volunteers you'll play a vital role in protecting a generation of children, by helping them understand abuse and giving them the confidence to speak out if they need help. Volunteers will visit two schools each month and deliver the NSPCC's age-appropriate "Speak Out Stay Safe" workshops to primary school pupils. You’ll work alongside other volunteers to make sure at the end of each session the children feel empowered and know who they can speak out to if they are worried. As a Speak Out Stay Safe volunteer you’ll get the opportunity to: • learn valuable new skills • be part of a friendly team of like-minded people • most importantly, make a huge difference to children within your local area. When you volunteer with the NSPCC they'll be there to support you throughout. You’ll get lots of initial training which includes practice sessions, home study and multiple visits to schools to help you learn workshop materials. When you start delivering the sessions, support will be on offer from both your supervisor and other experienced volunteers. You will also be asked to attend team meetings and additional training. Minimum commitment is for 1 year. While the NSPCC think the Speak Out Stay Safe volunteer role is suitable for a whole range of people, you will: • be passionate about helping young people and children • have great communication skills • be empathetic and perceptive • be sensitive and supportive • be able to think on your feet • work well within a team • have basic IT and email skills. Signing up to be a Speak Out Stay Safe volunteer is very rewarding but it’s also a big commitment, which requires a lot of training and you will need to be available to deliver a minimum of two school visits every month. The NSPCC also need to do some routine safeguarding checks, but will support this process and can answer any questions you may have about this.

Victim Support Scotland Volunteer How can you support victims and witnesses of crime? Victims of crime often feel a range of emotions in the aftermath of an offence. It is Victim Support Scotland’s role to provide victims and witnesses of crime emotional and practical support in person, online, and in court. Volunteers are supported by VSS staff who manage the service. How would you help? Our volunteers provide emotional support, practical help, information and guidance through the criminal justice system. We aim to empower people who have been impacted by crime, to move on with their lives. Discuss service users’ needs by telephone, webchat, appointments and face-to-face contact, agreeing next steps at the end of each contact Help service users feel more confident by arranging and conducting court familiarisation visits Support service users in the court room and other appropriate locations on the day of the trial, liaising with court officials on behalf of the service users. Feedback and agree follow-up actions with staff members Provide administrative support in completing the service users journey What benefits would I get? Volunteering with Victim Support Scotland can be challenging and also extremely rewarding. As a volunteer you will: Support people when they most need it Learn new skills and knowledge of the criminal justice sector Gain access to a range of specialist training courses that are relevant to your volunteering role Positively contribute to your community as a member of a team actively working to reduce the impact of crime A chance to give something back Receive support in your volunteering role to deliver services effectively All reasonable expenses (e.g. travel) will be reimbursed What skills and experience do I need? We are looking for committed, reliable and empathetic volunteers who can work with people of all ages, backgrounds and life situations. Although we provide full training and support, knowledge of the criminal justice system and experience of supporting people is beneficial. As a Victim Support Scotland Volunteer you will need: Effective communication skills The ability to actively listen to service users and anyone affected by crime An interest in learning about the criminal justice system and understand the service user’s journey An awareness of confidentiality obligations and the responsibilities that come with upholding these obligations Effective time management skills (and working under pressure) Access to a car or ability to use public transport What is the time commitment? We know that our volunteers have busy lives, so we agree the time commitment with each individual volunteer. However, we ask for: a minimum commitment of approximately one day per week, however this may vary depending upon the needs of the service. a minimum commitment of at least 1 year so that they might get the most out of a volunteering role. How can I apply? The people we support come from all communities across Scotland, as do our volunteers. We welcome new volunteers from all backgrounds and languages. To ensure we provide the best possible service to people affected by crime, we ask all volunteers to follow our processes. This will involve: • Joining the Disclosure Scotland PVG scheme • Providing two satisfactory references • Completing our three day ‘Introduction to Victim Support Scotland’ training module • Signing and abiding by Victim Support Scotland’s Confidentiality agreement • Commitment to Data Protection • Volunteer Agreement

Victim Support Scotland Volunteer How can you support victims and witnesses of crime? Victims of crime often feel a range of emotions in the aftermath of an offence. It is Victim Support Scotland’s role to provide victims and witnesses of crime emotional and practical support in person, online, and in court. Volunteers are supported by VSS staff who manage the service. How would you help? Our volunteers provide emotional support, practical help, information and guidance through the criminal justice system. We aim to empower people who have been impacted by crime, to move on with their lives. Discuss service users’ needs by telephone, webchat, appointments and face-to-face contact, agreeing next steps at the end of each contact Help service users feel more confident by arranging and conducting court familiarisation visits Support service users in the court room and other appropriate locations on the day of the trial, liaising with court officials on behalf of the service users. Feedback and agree follow-up actions with staff members Provide administrative support in completing the service users journey What benefits would I get? Volunteering with Victim Support Scotland can be challenging and also extremely rewarding. As a volunteer you will: Support people when they most need it Learn new skills and knowledge of the criminal justice sector Gain access to a range of specialist training courses that are relevant to your volunteering role Positively contribute to your community as a member of a team actively working to reduce the impact of crime A chance to give something back Receive support in your volunteering role to deliver services effectively All reasonable expenses (e.g. travel) will be reimbursed What skills and experience do I need? We are looking for committed, reliable and empathetic volunteers who can work with people of all ages, backgrounds and life situations. Although we provide full training and support, knowledge of the criminal justice system and experience of supporting people is beneficial. As a Victim Support Scotland Volunteer you will need: Effective communication skills The ability to actively listen to service users and anyone affected by crime An interest in learning about the criminal justice system and understand the service user’s journey An awareness of confidentiality obligations and the responsibilities that come with upholding these obligations Effective time management skills (and working under pressure) Access to a car or ability to use public transport What is the time commitment? We know that our volunteers have busy lives, so we agree the time commitment with each individual volunteer. However, we ask for: a minimum commitment of approximately one day per week, however this may vary depending upon the needs of the service. a minimum commitment of at least 1 year so that they might get the most out of a volunteering role. How can I apply? The people we support come from all communities across Scotland, as do our volunteers. We welcome new volunteers from all backgrounds and languages. To ensure we provide the best possible service to people affected by crime, we ask all volunteers to follow our processes. This will involve: • Joining the Disclosure Scotland PVG scheme • Providing two satisfactory references • Completing our three day ‘Introduction to Victim Support Scotland’ training module • Signing and abiding by Victim Support Scotland’s Confidentiality agreement • Commitment to Data Protection • Volunteer Agreement