Description
Our volunteer meeter and greeters help create a friendly, welcoming and helpful environment within the outpatient department.
Help create a friendly, welcoming and helpful environment. To offer directional advice and practical assistance as required by patients and visitors in collaboration with staff. They will provide clear information to visitors and escort people to their destination as needed.
Core Duties
- To display a helpful, friendly and courteous attitude to patients, visitors, staff and colleagues.
- To act as a contact point welcoming people into the hospital entrance.
- To provide clear and accurate directional information to help people find their destination.
- To escort people to their destination as appropriate.
- To provide information on all local amenities such as toilets, public transport etc.
- To attend a period of induction training.
- To attend regular training sessions as required
- To accompany frail or confused patients to the XRAY department and remain in the waiting area with them to provide reassurance. They will provide clear information to visitors and escort people to their destination as needed.
Organisation aims and objectives
To provide healthcare of the highest quality through commitment to professional excellence, teaching and research
Availability
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Restrictions
Experience required: No particular experience is required, just an interest in helping people.
Minimum age: 16
Support
Expenses paid: Yes