How would you like to be part of a charity with a difference? ‘Reusables’ is a charity shop run by Community Gift Exchange (CGX) where we believe everyone has a gift or skill to share. Little or no experience? All the better! CGX aims to equip people with the skills they need to go onto sustainable employment or further training (see also training details for further info). We want to help you realise your goals no matter how small or big! We value our Volunteers so much that we offer everyone who gives their time a free hearty, home-made lunch. Past and current volunteers particularly appreciate making new friends and being part of a genuinely inclusive community. The Reuseables shop operates on the ethos that all efforts should be made to save perfectly good items from going to waste. We would love you to be part of this effort! What might I be expected to do in this role? ● Organising stock into boxes and onto shelves by product type ● Picking out stock that would be a good fit for the Reusables shop ● Creating a buffer stock area to help the retail team stock the shop ● Possibility of moving stock to and from the shop We value creativity so if you have a particular interest or passion (eg books) let us know and we can tailor the role to suit you! CGX have conducted and implemented a Covid-secure Risk Assessment and follow government guidelines. The safety and wellbeing of our volunteers and staff is our highest priority.

How would you like to be part of a charity with a difference? ‘Reusables’ is a charity shop run by Community Gift Exchange (CGX) where we believe everyone has a gift or skill to share. Little or no experience? All the better! CGX aims to equip people with the skills they need to go onto sustainable employment or further training (see also training details for further info). We want to help you realise your goals no matter how small or big! We value our Volunteers so much that we offer everyone who gives their time a free hearty, home-made lunch. Past and current volunteers particularly appreciate making new friends and being part of a genuinely inclusive community. The Reuseables shop operates on the ethos that all efforts should be made to save perfectly good items from going to waste. We would love you to be part of this effort! What might I be expected to do in this role? • Assisting in the day-to-day running of the CGX Charity Shop. • Recording sales and refunds, • Handling cash and card payments. • Assisting customers and providing excellent customer service. • Creating displays for visual merchandising. • Organising and pricing of stock. We value creativity so if you have a particular interest or passion (eg books) let us know and we can tailor the role to suit you! CGX have conducted and implemented a Covid-secure Risk Assessment and follow government guidelines. The safety and wellbeing of our volunteers and staff is our highest priority.

How would you like to be part of a charity with a difference? At Community Gift Exchange (CGX) we believe everyone has a gift or skill to share. Little or no experience? All the better! CGX aims to equip people with the skills they need to go onto sustainable employment or further training (see also training details for further info). We want to help you realise your goals no matter how small or big! We value our Volunteers so much that we offer everyone who gives their time a free hearty, home-made lunch. Past and current volunteers particularly appreciate making new friends and being part of a genuinely inclusive community. Cycleworks aims to save bicycles from going to waste by repairing, fixing and restoring so they can be ridden once again! What can I expect to learn and do in this role? • Bicycle refurbishment including : bike ‘stripping’; brake and gear calibration; wheel repair and building; pedal care and repair • How to set up a bicycle for a customer • How to fully clean and maintain a bicycle • How to check parts for wear and sort accordingly • Maintain the workshop to a high standard of tidiness This is a great opportunity if you are interested in going into mechanics or engineering to gain experience of a workshop environment. CGX have conducted and implemented a Covid-secure Risk Assessment and follow government guidelines. The safety and wellbeing of our volunteers and staff is our highest priority.

: Support Volunteers are directly involved with visitors to the Kyle Ward Oncology Day Unit, Ayr Hospital offering support in a safe and positive environment where there is continuous support from paid NHS staff and other volunteers complementing, not replacing, their work. Responsible to: Head of Cancer Support Services (HoCSS) Hours: Thursday and Friday, 9am – 1pm or 1pm – 5pm. Key Tasks: • Offer a warm welcome in clinical waiting areas. • Put visitors and patients at ease, offering a listening ear and an understanding manner. • Preparing and offering light refreshments (tea, coffee and juice). • Be familiar with the services offered by ACS. • To ensure patients know where facilities are located. • Referring any patient concerns about their clinical care to a nurse. • Participate as part of a team. • Attend regular support sessions with HoCSS. • Adhere to the policies and procedures of ACS. • Undertake training sessions relevant to your role. • Other duties as required Personal specification: • Volunteers must be 18 or over. • This is not a clinical role, and you will not be shadowing or assisting staff. • Willingness to undertake any necessary training as outlined by staff. • Ability to work as a team player. • Ability to communicate well with patients. • Enjoy interacting with people. • Warmth, sensitivity, and a willingness to listen. • Patience and composure. • A caring, empathetic, sensitive manner and a non-judgemental approach. • Reliable/ dependable and flexible. • Understanding of confidentiality. • Have a positive outlook and enthusiastic approach. Personal specification: • Volunteers must be 18 or over. • This is not a clinical role, and you will not be shadowing or assisting staff. • Willingness to undertake any necessary training as outlined by staff. • Ability to work as a team player. • Ability to communicate well with patients. • Enjoy interacting with people. • Warmth, sensitivity, and a willingness to listen. • Patience and composure. • A caring, empathetic, sensitive manner and a non-judgemental approach. • Reliable/ dependable and flexible. • Understanding of confidentiality. • Have a positive outlook and enthusiastic approach. Additional requirements and general information: • Successful placement will be dependent on Disclosure Scotland PVG, Covid Age Risk assessment and two-character references. • Maintain patient confidentiality, at all times. • Volunteers should not: undertake duties outside this role description without checking first with the Nurse in Charge / HoCSS; undertake any manual handling tasks without the appropriate training; undertake patients’ personal or clinical care. • A volunteer can offer emotional support and empathy but must under no circumstances offer advice or medical opinion on a patient’s treatment. • Volunteers are in place to complement the work of the paid staff and are not used to replace roles that are normally undertaken by paid hospital employees. • Volunteers are bound by the ‘Volunteer Agreement’ which should be signed and returned to the HoCSS prior to undertaking this role. • You will be required to undertake training relevant to the role including ACS induction; role training prior to ward placement and other training as identified for the role whilst on placement. • Ability to commit to the same times each week would be preferred. • Expenses: All actual travel expenses will be reimbursed. • All volunteers will be provide with 4-6weekly supervision by HoCSS.

Your role as the Telephone Befriender is to engage in conversation with a client over the phone, building a rapport and engaging with them on a weekly basis (note: some befriending matches require more than one call per week). Most of the referrals come from our partners and other agencies but some are self-referrals. All referrals are due to the client being lonely and feeling isolated. It should be noted, that does not necessarily mean they are an older person living on their own. Some referrals are for younger adults who may live in a ‘busy’ household. As a Befriender your co-ordinator will match you to a suitable client. This will be done after finding out more about both yourself and the client to see if there are similarities in personality, hobbies etc. It will not be done purely on age – often the perfect match is with different generations. Your role will be to chat to the client, using your own phone from your own home. You will be required to actively engage and encourage conversation – sometimes this needs to be led by you, the volunteer, as there could be barriers with the clients such as: confidence, disability, speech issues etc. The Telephone Befriender will not be expected to offer advice or to ‘counsel’ the client – you are simply someone to have a chat to and be a listening ear – something for the client to look forward to each week. Befrienders should give minimal personal details about themselves and should never ‘off-load’ their own issues to a client. Your coordinator will always be there to deal with any concerns you have about any of your matches. VASA induction training will be given and guidelines issued around safety protocols for volunteers and clients. Workshops will be available from time to time to cover areas of interest around Befriending. A PVG check will be carried out prior to commencement as a befriender. It should be noted that this role does not include any face-to-face befriending and no volunteer should arrange to meet with a client. Post COVID, if a one-to-one, face-to-face service was developed, appropriate training would be given then if deemed applicable. DUTIES: The role of the Telephone Befriender will be as follows: • To offer friendship and encouragement, via a telephone call, to a client who is isolated and lonely. • To provide a listening ear. • To facilitate conversation and engage with clients. • To build up a relationship with the befriendee, giving them something to look forward to on a weekly basis. • To commit to a minimum of 20min per week to the service.

Our Fundraising Heros fight back against loneliness, stop fear in its tracks and keep people alive for longer – all while having fun at the same time! Volunteering at our events is a great way to meet new people, boost confidence and have fun. You could be involved in Firewalks, runs and even our annual St Andrews Ball. Jack, a CHSS volunteer says: “I’d never done any volunteering before, but it’s been truly rewarding. Volunteering is something you fold into your life, something you enjoy doing." We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke or Long Covid. Our Fundraising team is vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support. Join our fabulous team of Fundraising Heroes and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.

To support/coach/deliver sports sessions to young people.

Our Retail Volunteers fight back against loneliness, stop fear in its tracks and keep people alive for longer – all while having fun at the same time! We are looking for someone who enjoys engaging with their local community to help our retail team by securing stock donations from shops, local businesses, and community venues. Allan, Chest Heart & Stroke Scotland volunteer says: “Anyone who does any kind of volunteering gets a lot of satisfaction from it. I always just hoped that my general knowledge, experience, and encouragement could help a little bit.” We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, Long Covid, or a stroke. Our Retail team is vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support. Join our fabulous team of Retail Volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.

We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke or Long Covid. The care and support we deliver every day ensures everyone can live the life they want to. Across Scotland, we provide vital advice, information, and support through our No Life Half Lived strategy. Join our amazing team of Kindness Callers, who provide a listening ear to people who have had one of our conditions via a weekly telephone call to reduce the feeling of isolation and loneliness.

Everyone has the right to live life to the full. After a diagnosis of a chest or heart condition or Long Covid or a stroke, many women experiences fear and isolation and struggle with the impact on their lives. We have created a new an online support group for women with chest, heart, stroke and Long Covid conditions. It's a safe space for women to talk about their conditions, share their experiences and get support to live their lives to the full. We are looking for volunteers to help run the online group. The group meet the first and third Thursday of the month at 11am until 12 midday.