An understanding of the services the hospice can offer people with a life-limiting illness. → Good interpersonal skills → Be a team player and be willing to work within guidelines provided → Be responsible and reliable → Ability to keep up to date with hospice service provision developments → Willingness to uphold the values of the hospice __________________________________________________________

Working as part of our Warehouse Team you will be based in our central warehouse (at Crown St, Ayr) where you will receive, process and sort the wide range of donated goods given by the general public to our shops. You will identify quality goods suitable for onward re-sale and will sort these into relevant product categories. Selecting from these product categories, you will then support the fulfilment of stock requests for individual shops. You will need to: → Process mixed bags of donated goods and sort these into the different types of products → Assess quality of goods and determine which goods are – suitable for re-sale; unsuitable for re-sale but suitable for recycling; suitable for disposal only → Review all incoming donated goods to identify potential specialist or ‘high value’ items → Prepare goods suitable for re-sale to ensure they have a good standard of cleanliness, labelling and presentation → Transfer processed goods to relevant categorised storage racks and bins for onward distribution → Respond to stock requests from individual shops and pick relevant goods to make up and fulfil the orders → Collect and package goods suitable for recycling into batches and prepare for uplift by recycling agents → Ensure donated goods are stored safely and securely within the warehouse in the correctly designated bays → Dispose of un-saleable/damaged stock according to retail policies and guidelines. Transfer items for disposal into the waste bins at the warehouse ensuring that no hazards are created from damaged goods → Comply with Health & Safety procedures, the Volunteer Policy and any other relevant policies and retail guidelines

The Customer Service Assistants Role supports our hospice by ensuring we maximise the income across the retail chain by offering the best service to our customers and donors. → Provide excellent customer service to all customers and donors → Operating an EPOS till (full training provided) → Process Gift Aid applications through our computerised tilling system – full training will be given. → Comply with Health & Safety procedures, the Volunteer Policy and any other relevant policies and retail guidelines → General housekeeping duties → Deal with any enquiries, requests or complaints in a professional manner → Attendance at relevant training and team meetings → The benefits you will receive include: → The opportunity to gain experience within the charity sector → Take on a new challenge and meet new people → Opportunity to make a difference in your community → Learn and develop new skills and use existing skills to help others → Training and support to carry out your role _________________________________________________

Driver’s Assistants support our hospice shops ensuring that they have a supply of quality items to sell. You will need to: → Be physically fit and able to lift and move large quantities of stock including heavy furniture → Be willing to travel throughout Ayrshire, accompanying the Retail Drivers → Support the delivery and collection of furniture to and from our customer’s and donor’s homes all over Ayrshire → Be willing to give out hospice information and talk informatively about the work of the hospice → Promote our Gift Aid scheme to our donors → Handle questions, enquiries and any donations in a professional manner → Attend relevant training and team meetings → Adhere to the relevant policies and procedures of the hospice The benefits you will receive include: → The opportunity to gain experience within the charity sector → Take on a new challenge and meet new people → Opportunity to make a difference in your community → Learn and develop new skills and use existing skills to help others → Training and support to carry our your role → Reimbursement of expenses in accordance with our volunteer expenses policy Ayrshire Hospice welcomes applications from all sections of the community. You do not need to have any experience to volunteer in this role but ideally you should be able to demonstrate: → An understanding of the services the hospice can offer people with a life-limiting illness. → Good interpersonal skills → Be a team player and be willing to work within guidelines provided → Be responsible and reliable → Ability to keep up to date with hospice service provision developments → Willingness to uphold the values of the hospice

Ayrshire Intandem Mentoring Service offers support to young people looked after at home aged 8-14 years living in Ayrshire. Volunteer Mentors main tasks will be to: *Provide weekly 1:1 mentoring support *Build a positive, trusting, supportive and secure relationship with children & young people aged 8 – 14 *Promote the wellbeing of every child through creative and fun approaches *Communicate and link with the Intandem Mentor Coordinator on a regular basis. You have the potential to make a real difference in a young persons life by helping build confidence and self-esteem and most importantly being someone they can talk to about anything. This role is subject to an application form being submitted, providing 2 references and completing a PVG Disclosure (is free for volunteers)

Café Solace are looking for reliable volunteers to help prepare, cook and serve members of the community a low cost 3 course meal. The café is a social hub and we are looking for friendly people to join our happy team! Volunteering at Café Solace in Kilbirnie will involve you coming along to the Bridgend Community Centre around 2/3pm on a Friday. The team help to prepare and cook the 3 course meals and set up the hall. Customers will begin to arrive around 5pm and meals are served. After service the kitchen and hall are tidied and cleaned - you would never know we were there! Volunteers are valued members of the team and are supported each step of the way!

Do you have an interest in Angus’ local history? Angus Archives are looking for volunteers to help with the following tasks: • Scanning old photographs and documents. • Indexing genealogical sources. • Tidying and shelving local history books. If you would like to know more contact Craig Pearson at Angus Archives, Restenneth Priory, Forfar on 01307 468644 or craig.pearson@angusalive.scot.

Volunteering with the Boys Brigade allows you to make a real difference to the lives of children and young people in your local community. Supporting children and young people aged between 5 and 18 years old At Boys Brigade we have faith in young people, providing them with opportunities to learn, grow and discover in a safe, fun and caring environment which is rooted in the Christian faith. With a number of groups within your local area, there is always opportunities to become part of our family of volunteers. Helping to delivery an exciting and vast programme of activities to our different age groups, allowing them to experience ‘life to the full’ and gain a wide range of badges to showcase what they have achieved. Get in touch today to discuss the opportunities available for volunteering within your area and find out more about what the Boys Brigade has to offer children and young people.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan. SSAFA trained volunteer caseworkers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service. They need you to join your local SSAFA team to help them achieve this.

Trustees can undertake a wide range of roles but are mainly responsible for making the charity effective, providing overall direction and oversight. Trustees help make decisions and guide the charity to deliver the best possible service for the young people and the families we support. Being a trustee is very rewarding, giving many opportunities for personal development and the chance to give something back to your local community. We value the diversity of opinion, thought and experience that a new board member can bring. We would be particularly interested in hearing from those with experience in business development and social media/PR. We need a range of experience and perspectives on what we do to improve our decisions and strengthen our organisation. We proactively encourage inclusion and equality in everything we do. Our existing Trustees range in age from 29 to 75 with backgrounds in finance, nursing, strategic planning, and training.