Scottish Refugee Council is committed to assisting asylum seekers and refugees to settle into life in Scotland. Our Services team is responsible for meeting with asylum seekers and refugees to provide direct advice on issues such as housing, benefits and finance, education, training and volunteering opportunities. This includes projects for newly arrived asylum seeking families, people whose claims for asylum have been refused and people granted leave to remain. This volunteer role is for people who will be assisting with the Coordination of the Happy Steps Project within the Family Rights team. We are looking for volunteers who can communicate sensitively and effectively and build good relationships with families and children supported by the Family Rights team. The purpose of this volunteer role is: To help coordinate and arrange for activities for children To help asylum seeking families and support access to wider services in collaboration with case managers What will I be doing? Help identify and plan child centred activities Help carry out risk assessments in line with organisational policy and procedures Engage with service users and use feedback to shape the delivery of the project Assist in the implementation of feedback methods Assist to arrange for children and parent focus groups to explore progress and seek suggestions for improving the service Work effectively with interpreters, other volunteers, colleagues in the team and establish good working relationships with other teams in the Scottish Refugee Council, other refugee agencies and community groups Assist Service Manager to deliver project outcomes including record keeping If you are interested, please click the ‘Apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org.

Access to information, advice and advocacy is especially important when people in need of protection are first granted refugee status or reach Scotland from abroad. Our integration team comprises of dedicated staff and volunteers and plays a vital role at the beginning of that complex integration journey. We offer a holistic and personalised service to refugees across Scotland while promoting their independence and informed choice. Our goal is for people to realise their own potential and achieve positive outcomes. The service is dynamic and adapts to the changing needs of people we work with. As a volunteer with the team you will play a key role in ensuring that people have access to accurate information and understand their options. You will help people to identify their goals and support them in achieving potential. You will assist advisors to prevent destitution and homelessness. You will help us to ensure that people not only feel safe in their homes and local communities but are also linked with local services including education and training providers. Duties will be dictated by needs of people granted refugee status and in line with their interests. It is important to recognise that You will get full guidance on a range of issues people may need your assistance with and how to act to address them. Tasks will vary, but will include: Providing basic advice on issues such as access to housing and welfare rights. Helping people with a range of applications and referrals Attending to people granted refugee status who present with emergencies Administrative and research tasks associated with the role If you are interested, please click the ‘Apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org.

The Employability Team work to increase employment opportunities for refugees by offering one-to-one support sessions and a training programme in partnership with employers. We engage with employers, partner organisations and training providers to influence recruitment practices and reduce the barriers to employment faced by refugees. This position is a diverse role and ideal for someone who likes working with both people and information. The Employability Project Volunteer will have an opportunity to undertake a wide range of tasks to support the delivery of the Employability team. What will I be doing? Support the organising of training programmes, and assist in the delivery by providing digital support and co-facilitate small group activities (online and face-to-face) Contact clients by phone and email for appointments, training opportunities, gathering information, and follow-up calls Research and screening of employers/businesses Collect evidence from casework activities and writing case studies Create monthly employability newsletter with information provided Assist with the promotion and evaluation of Scottish Refugee Council employability training programmes Supporting the wider team e.g. with research projects and training support. If you are interested, please click the ‘Apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org.

Scottish Refugee Council is committed to assisting asylum seekers and refugees to settle into life in Scotland. Our Services team is responsible for meeting with asylum seekers and refugees to provide direct advice on issues such as housing, benefits and finance, education, training and volunteering opportunities. This includes projects for newly arrived asylum seeking families, people whose claims for asylum have been refused and people granted leave to remain. This volunteer role is for people who will be assisting the Family Rights and Destitution teams within the wider Services department. As a volunteer with these teams you will play a key role, working closely with advisers, to support people in accessing their rights in Scotland. Duties include; Assisting with GP registration as well as helping people book appointments with their GPS. Assisting with nursery, school and college registration and helping them complete any forms where appropriate Helping families complete school grants application forms and travel application forms Signposting and referring people to food banks. Signposting or referring people to clothing banks and organisations where they can access phone top ups and data packages. Explaining different NHS services and give out health information in different languages. Assisting people to register for English classes and helping them complete any relevant applications for both community and college classes. Relaying all information to case managers/ advisors and recording on the case management system Undertaking welfare checks to reduce the negative impact of isolation during the asylum process on people’s wellbeing. This will support the work of advisers to resolve urgent issues where they emerge. Link people and children to connect with their local areas and services. Volunteers will work with advisors to identify services like gyms, other clubs, integration networks and volunteering opportunities Support the children activities programme by taking part in children’s activities and contributing to ideas as well as providing feedback. If you are interested, please click the ‘Apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org.