The RAF Association is a member led welfare charity that exists to ensure that all members of the RAF family are supported, when they require it. The Caseworker's role is at the heart of this charity objective and volunteers undertaking this role will be helping us to deliver this support to the RAF family.
A Caseworker is someone who carries out welfare work for the Royal Air Forces Association. Welfare work is about listening to an individual and assessing their needs to find out how the Association can provide help and support to them. Support can be anything from helping put a beneficiary with disability in touch with social services, so they can apply for funding for a wet room, to something as simple as filling in a form to get a new fridge, for a beneficiary who cannot afford to replace their broken one. It could also be informing beneficiaries of the holiday breaks the Association offers, in one of its three Wings Breaks hotels. Caseworkers may also need to gather complex information on beneficiaries to help with applications for care home fees or similar and this can involve providing clear and precise information on finances and correspondences. Caseworkers work with 'beneficiaries' who are members of the RAF family.
Attendance at a 3 day accredited residential training course is required.
The RAF Association is a member led welfare charity that exists to ensure that all members of the RAF family are supported, when they require it.
A befriender carries out visits to and keeps in touch with members of the RAF family (beneficiary), on behalf of the RAF Association. Befriender volunteers exist to provide companionship and outcome focused support to a beneficiary and to ensure that they remain part of the community and feel socially connected to the wider RAF family.
Befriender volunteers are required to:
• Regularly meet with a beneficiary, either in their home or at a mutually agreed location.
• Listen to, and engage with the beneficiary, promoting positive outlooks and raised self-esteem.
• Work within the remit of the Befriending Plan and promote activities to meet the identified outcomes.
• Research into local community groups and activities to find relevant interests for the beneficiary.
• Identify ways to connect with other beneficiaries to promote friendship groups.
• Identify any additional areas of support and make referrals to the Area Welfare Officer (AWO) if required.
• Keep a note of visits undertaken, with recommendations and actions. Provide this information and regular updates to the AWO.