As part of the RAF Association, our Connections Volunteers offer the vital connection and support our beneficiaries need. In this role, you will make a real difference by helping support a lonely individual via regular telephone calls. What’s in it for you The opportunity to help members of the RAF community to feel less isolated and lonely and the sense of achievement having done this. It can help enhance your communication and listening skills, be very rewarding and you will gain a new meaningful relationship. The Association offers an online training course which is also accredited, and you will receive a certificate of achievement. Volunteers can also sign up for further training to increase their effectiveness. A RAF or forces background is not essential, and we welcome applications from all areas of the community.

A Caseworker is someone who carries out work for the Royal Air Force Association on a voluntary basis by gathering information, asking questions and completing necessary forms and by doing so, you will make a real difference. You will also work closely with the Area Welfare Officer to complete each case successfully. What’s in it for you This is an opportunity to play a key role in helping the RAF Association deliver valuable support to members of the RAF community and their families. You will receive ongoing support provided by both the Volunteering and Case working Team. Upon completion of the training course, you will achieve a Level 2 Information and Advice qualification accredited through the AIM Qualification and Assessment Group. Further/refresher training is also available. Frequency & commitment details: 3 days of initial training, with one day refresher training to take place every 3 years. Cases vary in the time that is needed to complete them. Conversations with beneficiaries can take around 1-2 hours and the subsequent forms, reports and follow ups depend on the complexity of the case. The role is subject to a completed application form, interview, reference checks and PVG check prior to attending the training course.