Re-engage (Aberdeen and North of Scotland)

Charity registered in Scotland SC039377

Re-engage exist to bring older people together into social groups at a time in their lives when their social circles are diminishing.

Last year, nearly 7,000 older guests were part of over 900 groups across the UK, supported by 12,000 volunteers.


Current opportunities

As a call companion, you will make regular telephone calls to a lonely and isolated older person. These calls provide a lifeline of friendship for our older people, and the regular, warm, friendly chats and companionship provide a vital link with the outside world from which they have become isolated. Over time, you and the older person you have been matched with will get to know each other well and together you will spend many hours full of fun, laughter and stories. You will need two references and to complete an ID check for this role. Tasks include: Calling the older person you have been matched with two to four times per month at an agreed time. Following the guidance in your call companion training modules to ensure that your calls are enjoyable, appropriate and in line with our charitable aims. Keeping in regular contact with your call companion coordinator and letting them know how everything is going. Completing monthly online reports about your call companion calls.

As a call companion coordinator, you will be the main point of contact for all the call companions and older people in your group. Our call companion coordinators are a vital part of the Re-engage team, ensuring that their group of call companions have all the support and information they need to make regular friendship calls to older people. This is a challenging and rewarding role which might be a bit busy to begin with but will take up less of your time once your group is fully up and running. You’ll be checking in with your group members once a month, and you’ll conduct a short wellbeing questionnaire with the older people in the group every six months. You will need two references and to complete an ID check for this role. Tasks include: Setting up the first call companion calls for your group by getting in touch with the call companions and older people Checking in with the older people in your group once they have had their first call companion call Keeping in regular contact with your team of call companions and sharing any updates from Re-engage that are relevant to them Responding to any issues and queries from the call companions and older people in your group Apply on our website www.reengage.org.uk

As a rainbow call companion coordinator, you will be a member of the LGBT+ community who wants to support older LGBT+ people. You will be the main point of contact for the rainbow call companions and older people in your group. Our rainbow call companion coordinators are a vital part of the Re-engage team, ensuring that their group of rainbow call companions have all the support and information they need to make regular friendship calls to older people. This is a challenging and rewarding role which might be a bit busy to begin with but will take up less of your time once your group is fully up and running. You’ll be checking in with your group members once a month, and you’ll conduct a short wellbeing questionnaire with the older people in the group every six months. You will need two references and to complete an ID check for this role. Tasks include: Setting up the first rainbow call companion calls for your group by getting in touch with the rainbow call companions and older people. Checking in with the older people in your group once they have had their first rainbow call companion call. Keeping in regular contact with your team of rainbow call companions and sharing any updates from Re-engage that are relevant to them. Responding to any issues and queries from the rainbow call companions and older people in your group.

As a volunteer interviewer you will telephone applicants on behalf of Re-engage and ask them a series of informal interview questions. You will need to be comfortable making telephone calls and connecting with people remotely and using online applications to record answers to the interviews. Each interview should take around 20-30 minutes and you will need time to record the outcome. You will need to be comfortable with using online applications to record answers to the interviews. This role requires you to be available for at least two to three hours a week to make telephone interviews to potential volunteers, either during the day or evening. This is a remote voluntary role which can be carried out from home. You will need two references and to complete an ID check for this role. Tasks include: Making four to six phone calls per week to prospective volunteers. Arranging interview appointments. Using relevant interview form to record volunteer answers during interviews. Recording the outcome of every interview on a spreadsheet. Following guidance in Re-engage interviewer training modules to ensure that the interviews are completed in line with our charitable aims.