The Silverline Helpline

The Silver Line is the only confidential, free helpline for older people across the UK, open every day and night of the year. Our specially trained helpline staff: ? Offer information, friendship and advice ? Link callers to local groups and services ? Protect and support those who are suffering abuse and neglect If callers would like to be put in touch with Silver Line Friends, they can receive a weekly friendship call or a regular friendship letter. Silver Line Friends are volunteers who have contacted The Silver Line because they enjoy talking to older people.


Current opportunity

“Just speaking to someone helps me cope a little better…” – Silver Liner This is a volunteer role that you can do from home or from work. All you need is access to a telephone and the internet. We ask for a commitment of up to a year where possible and the ability to make your call on the same day and time each week. Friendship calls can be made between 8am and 8pm Monday - Sunday. The Silver Line pays for the cost of all friendship calls and for safety reasons we also record the calls. In the time it takes to read the paper, watch the news or take a trip to the shop, you can volunteer with The Silver Line. A regular 30-minute call from a friend really can change the life of a lonely person. See how a call from a Silver Line Friend makes a big difference by searching 'The Silver Line' on YouTube.