Angus Health & Social Care Partnership
To support the staff by providing hospitality and company for people attending wellbeing cafe.
Serve light refreshments to visitors throughout the day.
Spend time with visitors and take part in activities.
Respect patient confidentiality.
Comply with NHS Tayside Volunteer Policy.
Attend induction and training sessions as required.
To wear staff id badge at all times
Reporting to Voluntary Services Manager/Well-being café coordinator
Socially isolated patients in the community referred by the Community Mental Health Team or District Nursing Service or in hospital referred by the Senior Charge Nurse in the ward prior to discharge.
To support an allocated patient through engagement in a range of activities as part of an individual therapeutic plan as directed by the referring clinician.
To encourage the client to re-engage in activities as able e.g. walking to local shop, preparing meals and shopping.
The volunteer will accompany and encourage the patient to carry out a planned programme of rehabilitation to enable them to live in the community as independently as possible.
Any other duties the Senior Charge Nurse has risk assessed and deemed suitable.
All of the above tasks may include group work or individual one to one sessions to be held in lounge areas, bedded bay areas or in patient side rooms as directed by the nurse in charge.
Note: Volunteers will not be involved in any personal care roles.
Participate in ensuring safety at all times.
Completion of identified training necessary for the position.
To attend when available drop in education, awareness and further training sessions.
Good communication and listening skills.
To maintain confidentiality at all times.
To wear Id Badge at all times whilst volunteering.
To promote independence where safe to do so.
To feedback to the professional team or VSM any observations concerns about the resident noted during time of visit.
Be reliable, enthusiastic, conscientious and friendly.
Trustworthy, honest, aware of own limitations.
To become familiar with NHS Tayside Volunteering Policy.
To liaise with nursing staff and medical staff as required.
Any other requirements:
Direct any concerns in the first instance to the nurse in charge.
As a volunteer you may become close to patients and we ask that you maintain a professional manner as well as treating all patients’ information as confidential.
If for any reason you cannot attend to carry out tasks it is the duty of the volunteer to contact place of working.
It is essential that volunteer details are up to date at all times it is the volunteer duty to inform the Voluntary Services Manager/Coordinator
Would you be willing to help people access essential services and social activities in Angus? Could you be a volunteer driver?
We are looking for drivers who can help us provide a volunteer driver service to assist service users to access school, appointments, meetings and access community activities as requested by Voluntary Services.
The main tasks involve:
• Safely transporting service users including young people, older people and people with disabilities
• Assisting people in and out of the car
• Helping people to their front door
• Assisting with bags
• Maintaining appropriate boundaries in relationships
• Maintaining confidentiality
• Taking responsibility for ensuring car seats are appropriate for car and child being transported.
You will need to be:
• A confident driver
• Willing to use your own vehicle and have business insurance cover
• Enjoy meeting people
• Show empathy, patience and reliability
• Availability 2-3 hours daily
• Be comfortable working on own initiative but know when to seek support
We are looking for volunteers who can offer 2-3 hours per week with a minimum period of 6 months commitment.
Induction training is mandatory and includes confidentiality, personal safety, protecting people, lone working, communication skills and values. Other training may be offered, such as manual handling, dealing with difficult behaviour, working with people with disabilities.
A PVG will be required.