HcL Handicabs

Charity registered in Scotland SC013906

HcL is a major Scottish Charity based in the Lothians. The organisation was set up in November 1982 to operate a transport service for people with a range of disabilities and health needs who are unable, or have great difficulty, in using public transport.

Our services include 'Dial-A-Ride' which is a door-through-door transport service and 'Dial-A-Bus which is a semi-scheduled door-through-door shopping service. We cover Edinburgh and Lothians and operate from two local bases. We also respond to requests for journeys nationally on an availability basis. Currently there are twenty minibuses (Dial-A-Ride) and nine minibuses (Dial-A-Bus) in the fleet which have been specially adapted to carry wheelchair users and ambulant passengers.

Current opportunity

HcL support people throughout the Lothians. We provide supported door-through-door transport for people with mobility challenges – either from age, disability, health issues or additional support needs. Dispatchers take passenger bookings, arrange journeys, deal with enquiries and provide information when requested. To ensure the smooth scheduling of journey requests. Using various office equipment correctly, including IT, telephone and photocopier.