Summary: Help people living in East Dunbartonshire to get the information/support they need and to access local services vital to both their mental/physical health and wellbeing. By doing so, you are supporting local charities.
OPAL: East Dunbartonshire’s Information Line is a free information service for residents of East Dunbartonshire.
OPAL has been operating for over 8 years and is a partnership between Carers Link, Ceartas, Citizen’s Advice Bureau & East Dunbartonshire Voluntary Action.
Many people that contact OPAL are considered vulnerable adults, unsure of where to turn or who to ask for help. Many don’t have the skills to search things online or know where to get information on things like; Financial advice; Independent advocacy; Volunteering; Carer support; Tradespeople and private services; Information about your local community; Community response/support enquiries
This is where you come in: when people phone OPAL, they get through to a real person, not an automated line, who can chat to them about what they need and what other things are available to them. As part of the OPAL Team, you role will involve answering calls and signposting to other key services, working alongside skilled OPAL Advisers, helping you develop your skills and local knowledge on a range of topics.