Cruse Scotland Bereavement Support is seeking enthusiastic and compassionate volunteers to answer telephone calls to their National Helpline. Applicants should have excellent listening skills and the ability to put people at ease on the telephone. You should be able to keep a level head when dealing with distressing, angry or difficult calls. Full training will be given - volunteers will be expected to take part in ALL of the training dates before undertaking this role. We ask that all helpline volunteers commit to at least one 3-hour shift per week. This can be daytime, evenings or weekends. This role will be home based.

Cruse Scotland Bereavement Support are looking for trained counsellors who are supportive and non-judgemental, proactive, motivated, and open to change and demonstrate an understanding of the importance and scope of confidentiality. Excellent interpersonal and communication skills are also essential. You must be a registered member of COSCA or the BACP and hold a recognised Diploma in Counselling. Cruse provide individual clinical supervision, with optional group supervision, frequent and varied CPD opportunities and management and administrative support from our local client teams. They are currently delivering our services by telephone, online and face to face.