Working as part of our Warehouse Team you will be based in our central warehouse (at Crown St, Ayr) where you will receive, process and sort the wide range of donated goods given by the general public to our shops. You will identify quality goods suitable for onward re-sale and will sort these into relevant product categories. Selecting from these product categories, you will then support the fulfilment of stock requests for individual shops. You will need to: → Process mixed bags of donated goods and sort these into the different types of products → Assess quality of goods and determine which goods are – suitable for re-sale; unsuitable for re-sale but suitable for recycling; suitable for disposal only → Review all incoming donated goods to identify potential specialist or ‘high value’ items → Prepare goods suitable for re-sale to ensure they have a good standard of cleanliness, labelling and presentation → Transfer processed goods to relevant categorised storage racks and bins for onward distribution → Respond to stock requests from individual shops and pick relevant goods to make up and fulfil the orders → Collect and package goods suitable for recycling into batches and prepare for uplift by recycling agents → Ensure donated goods are stored safely and securely within the warehouse in the correctly designated bays → Dispose of un-saleable/damaged stock according to retail policies and guidelines. Transfer items for disposal into the waste bins at the warehouse ensuring that no hazards are created from damaged goods → Comply with Health & Safety procedures, the Volunteer Policy and any other relevant policies and retail guidelines

An understanding of the services the hospice can offer people with a life-limiting illness. → Good interpersonal skills → Be a team player and be willing to work within guidelines provided → Be responsible and reliable → Ability to keep up to date with hospice service provision developments → Willingness to uphold the values of the hospice __________________________________________________________

Volunteer minibus drivers provide transport for patients, with passenger escorts, to and from the Hospice and their home, and for day trips. Ayrshire Hospice welcomes applications from all sections of the community. You do not need to have any experience to volunteer in this role but ideally you should be able to demonstrate: -A full clean driving licence and at least 5 years driving experience -An understanding and commitment to the ethos of palliative care – non-judgmental, accepting, patient, empathetic. -Excellent interpersonal skills with the ability to relate well to patients, escorts and hospice staff -Possess a sensitive and calm approach to situations -Ability to be responsive to patient needs as they arise -Responsible and reliable -Be fit, healthy and competent to drive – reporting any health or other issues affecting driving through the course of your volunteering -Ability to keep up to date with hospice service provision developments -Willingness to uphold the values of the hospice The benefit’s you will receive include: -The opportunity to gain experience in the charity sector -Take on a new challenge and meet new people -Opportunity to make a difference to your community -Learn and develop new skills and use existing skills to help others -Training and support to carry out your role -Reimbursement of expenses in accordance with our volunteer expenses policy

This role is to support people living in our communities to live well with their illness. We currently do this in a variety of ways – face to face in our Hubs, online via zoom, and via activity packs in the post. You could support us in any or all of these formats. The time you would commit to this role would be flexible. Ideally, we would like ongoing (weekly) commitment to the service, particularly for face to face service and social chat online. However, if you can commit a period of time regularly to the hospice e.g. a creative writing course for 6 weeks we would also consider this. The benefits you will receive include: -The opportunity to gain experience in the charity sector -Take on a new challenge and meet new people -Opportunity to make a difference to your community -Learn and develop new skills and use existing skills to help others -Training and support to carry out your role -Reimbursement of expenses in accordance with our volunteer expenses policy