Help People at Difficult Times Listening volunteers are there for anyone who needs someone, and provide confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide. Every seven seconds someone contacts us. Every seven seconds we can help someone turn their life around. As a listening volunteer you get the chance to make a real difference to someone’s future. You can offer support on the phone, email or text. Volunteers typically volunteer a minimum of a 4 hour duty per week, as well as a 4 hour night duty at monthly intervals. There are no qualifications required and you’ll receive full training to prepare you for the kinds of conversations you’ll have. And when you start out, you’ll have a mentor with you, to give you confidence you’re doing the right thing. You can also apply to help with administration or other non-listening support. Let us know how you would like to help.