DIAL-OP (DVVA)

Dial-OP is a community project which offers a lifeline to many lonely and isolated adults in Dundee. With the help of volunteers, Dial-OP provides information, connectivity and reassurance through our three service activities; Morning Call, Blether Buddies and the Information Line. Our volunteers play a fundamental role in the delivery and success of the project, and are supported by a small team of paid staff.


Current opportunities

Blether Buddies make weekly friendship telephone calls to lonely and isolated adults in Dundee to help them feel more connected and valued. • Do you like meeting/speaking to new people? • Can you spare an hour or two at any point in the week? • Do you have access to a phone? • Do you have internet access? • Do you like to have a chat? We are looking for volunteers to make Blether Buddie calls, which can last from 20 to 45 minutes followed by completing quick online monitoring form. The opportunity is flexible and after the initial match you will arrange calls between yourself and your Buddie. This lets you change times and days to suit you both. Full training is given and staff will be on hand to support during office hours. Procedures are in place for out of hours.

The Morning Call service gives a short check in call, currently Monday to Friday, to vulnerable and lonely adults with an aim of helping them feel more connected, safer and valued. Where requested, reminders are provided. • Can you spare an hour or two between 8am and 11am, one or more mornings a week? • Do you have access to a phone? • Do you have internet access? • Do you like to have a chat? We are looking for volunteers to make morning calls. This involves calling individuals at home to say “Hi, how are you?” and pass on reminders as required, this is followed by completing an online monitoring form for each call. Each call takes just a couple of minutes including monitoring. Full training is provided and staff are always on hand to offer support, we cover out of pocket expenses as per our company policy.