This new role is to support the charity in their central Alloa charity shop. The purpose of the role will be assisting in the day to day running of The Gate’s charity shop to maximise sales and profitability. Volunteer's duties will include: · Assisting and serving customers, and providing a high standard service. · To assist with processing stock, including sorting, steaming, pricing and hanging of donated items. · To be involved with the till operation and the handling of cash (although this is not a necessary requirement). · To promote public understanding of the work The Gate delivers and the importance of raising funds through the shop. · To promote and apply The Gate’s Health and Safety Policy. Required skills, qualities and experience: · Good communication and customer care service skills are essential to fulfil this role. · Being able to work as part of a team environment and with the general public is essential. · Previous retail experience would be useful, but not essential. Volunteers can expect to receive ongoing support and training as appropriate. The recruitment process is initiated by calling 01259 218766 and sharing your interest in the role. This will be followed by an informal interview where references from one/two referees will be taken.

Role description: The Gate are requiring assistance in the community café at the The Gate Centre where the volunteer will help by serving, preparing and greeting customers when they visit the cafe. No cooking is required as part of the role. All food is reheated on the day of service. The role may involve the following tasks: - Waitressing - Dish washing and cleaning appliances - Serving home baking - Making and serving hot/cold drinks - Heating and preparing soup - Making sandwiches - Cooking and serving pre-cooked meals and puddings - Welcoming existing and new customers - Marketing Required skills, qualities and experience: Good people skills are essential, though no previous experience is required. In addition, you should be someone who has good communication skills, an ability to work independently, be reliable, trustworthy, and dedicated. The hours are flexible; however, it would be useful if you could spare up to 4 hours most Fridays. Training and support is available to volunteers. Recruitment process: To being the application process, please call 01259 218766 declaring your interest, then an informal interview will be arranged where the applicant can expect references to be taken from one referee. Date role created: January 2021

The Gate is a local Charity set up to prevent or relieve poverty and improve the conditions of life of people who are marginalized, facing exclusion, vulnerable or homeless in the Clackmannanshire area. They do this by undertaking projects and support which offer practical help, such as A Community Cafe, Soup Pot, Home Starter Packs and a Food Larder service. However, the Charity aims to establish a community centre to provide a range of services which will include a drop in café type venue, office, training kitchens, showers, laundry, medical room and project work space which will be open to all within the community, people of all faiths and none. The Gate believe everyone has the right to be treated equally and to feel valued and respected. And they accept people for who they are and without judgement. The Gate Centre is located in the heart of Alloa town centre in the former North Church building. To help manage different social media channels. With an aim to maximise engagement, promote volunteering and raise awareness of The Gate Charity. Role and Responsibilities: • Establishing an/or maintaining active social media accounts. • Researching and creating creative content for different social media channels • Identifying opportunities to establish relationships with local community groups • Thinking of innovative ways to drive online engagement • Identifying target audiences and being up to date with current trends. Skills and Attributes Needed: • Experience of using Facebook, Instagram, or Twitter. • Experience of updating websites. • Good written communication skills, with accuracy and good attention to detail. • Ability to think creatively when sharing content. • Ability to work collaboratively as part of a team and motivated to work as an individual. • Ability to deal in a professional manner when communicating online. • Basic digital photography experience will be useful but not necessary.

The Gate is a local Charity set up to prevent or relieve poverty and improve the conditions of life of people who are marginalized, facing exclusion, vulnerable or homeless in the Clackmannanshire area. They do this by undertaking projects and support which offer practical help, such as A Community Cafe, Soup Pot, Home Starter Packs and a Food Larder service. However, the Charity aims to establish a community centre to provide a range of services which will include a drop in café type venue, office, training kitchens, showers, laundry, medical room and project work space which will be open to all within the community, people of all faiths and none. The Gate believe everyone has the right to be treated equally and to feel valued and respected. And they accept people for who they are and without judgement. The Gate Centre is located in the heart of Alloa town centre in the former North Church building. To assist in the smooth running of the warehouse. This role involves supporting the food larder team in managing their food donations, sorting and packaging goods. Role and Responsibilities: • Ensure that all warehousing procedures and processes are followed • Receive food donations from members of the public and thank them • Ensure that incoming stock is checked and recorded • Sort food by date and type, removing any items that are damaged or out of date. • Keep warehouse area clean and tidy at all times, checking for evidence of pests and notifying the project manager if there are any concerns • Report any health & safety or safeguarding concerns to the Chief Officer Skills and Attributes Needed: • Strong team player • Has an eye for detail • Organised and self-motivated • Happy with some heavy lifting