1 in 6 people in Scotland have a hearing impairment . You will know someone who has it, or may have hearing loss yourself.
In Midlothian we have recently introduced the hearing aid battery pick up points in all our local libraries. This has been a huge success. It draws people into Libraries, to interact with staff and other members of the community and makes them aware of the wide range of activities which are on offer there. This saves time and money for people, reduces social isolation and eases pressure on the over-stretched staff in Audiology in Edinburgh. It means fewer hearing aids lie unused in drawers, for want of a battery. It really is a win, win.
We now want to expand on this by offering repair and maintenance clinics locally too. The replacement of tubing in the hearing aid for example, is required every so often. It is not difficult to do, but it is a bit fiddly, especially for older or disabled people who are a large proportion of hearing aid users. Full training is provided prior to involvement.
We have established a clinic which runs on the first Wednesday of every month in Dalkeith Library, 10.30-11.30 am. We also have now established a clinic in Penicuik Town Hall on the last Wednesday of every month 10:30 - 11:30am. If we can recruit more volunteers, we would like to start a clinic in Gorebridge, which would involve a similar monthly commitment.
At present due to Covid-19 clinics are suspended but do get in touch if you are interested in this opportunity. Contact will then be made with volunteers once the clinics are re-opened.
Volunteers will assist with welcoming service users into the building, removing their coats, assisting them into their seats, seeing that they are comfortable and preparing/giving tea/coffee and a biscuit. A morning activity takes place until lunch. Volunteers will join in all activities. Volunteers will also assist with serving lunch. After lunch there is an afternoon activity followed by another tea/coffee and snack. At the end of the day volunteers will help service users into their coats and escort them back onto the bus.
To receive requests from individuals requiring repairs to their NHS hearing aids. To match these requests with appropriate volunteers, ensuring timely uplifts and returns of hearing aids to the individuals.
Tasks/Activities to be undertaken:
• Jointly with one other, you will monitor incoming requests for hearing aid uplifts.
• You will group them geographically and allocate to an appropriate volunteer.
• Names and addresses will be given by you over the phone, to the identified volunteer, once confirmation of availability is established.
• Volunteers will report back to you with confirmation of uplifts made and delivery to MCH (Midlothian Community Hospital).
• For uplift from MCH, you will allocate appropriate volunteers and confirm with them their availability for the task, on the agreed day/time. This can be planned and agreed at the same point as uplifts for delivery to the hospital.
To uplift and return hearing aids requiring repair, from the hearing aid users’ homes, to Midlothian Community Hospital.
• You will be provided with a suitable list of names and addresses from where you will uplift hearing aids requiring repair. (Tuesday afternoon)
• The aids will be left outside peoples’ front door, in a sealed envelope for uplift.
• You will deliver your uplifts in one trip to Midlothian Community Hospital, placing them in a designated box at Reception.
• When returning the aids to individuals, there will be an agreed uplift time at the Community Hospital and packages will then simply be posted through the letter box at the stated address.(Thursday morning)