Volunteers are at the heart of everything we do. The Prince's Trust could not function without the support of thousands of volunteers across the UK, who are able to offer a vital network to young people facing significant barriers to jobs, education or training. You will directly support our front-line work providing structure and support to colleagues, volunteers and young people. You will do this through the excellent administration of processes and procedures needed for the smooth running of our programmes and activities. By providing great service and support, for example in helping match young people to suitable mentors, you will play a key role in delivering the best access, experience, and outcomes for every young person we serve. The Mentor Manager and Coordinator role is flexible, combining good communication, networking and administrative skills with organisation and people management. You’ll work with a cohort of established Volunteers’, along with their ‘nominated point of contact’, to ensure we provide the best experience for our service users and get the best out of our active Volunteers’, enabling them to fulfil their roles as required. Co-ordinators maintain the flow with each of the Volunteering Roles, communicating with Volunteers to fulfil their responsibilities, logging information to support contracts and working with the Volunteer Team to keep organisational requirements on track and maintain relationships. You will have good people skills, a good understanding of IT and online management systems and enjoy organising. You will be supported and work alongside a ‘nominated point contact’ to discuss need, timescales, priorities, where your role fits into the Trust, what are the benefits and reasons for the tasks undertaken.