SSAFA - The Armed Forces Charity
Charity registered in Scotland
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. Our teams of trained volunteers and employees provide practical, emotional and financial assistance to the Armed Forces community enabling them to thrive.
Caseworkers visit clients to work out what type of help they need. Next, they find the right sources of support and arrange for clients to access it. This might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
The essential part of the role is interacting with clients, so you may be visiting clients or doing this virtually. As part of your local branch you might have access to an office, but many volunteers are based at home.
What does this role involve?
• Contacting clients and arranging to meet them at a mutually convenient time either face-to-face or remotely
• Liaising with clients and completing a form to assess their circumstances including financial information
• Sign-posting clients onto local services providing specialist advice
• Applying on the client’s behalf to military and non-military sources of charitable funding
• Arranging for the purchase of goods and services
• Keeping in touch with the client so they know how their case is progressing
• Keeping in touch with your branch so they know your availability
• Keeping up to date with training and SSAFA news so that you are best able to support clients
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
• Volunteering within the standards and values of SSAFA including observing our policies such as the
Volunteering policy and data protection policy (these will be covered in your training and local induction.)
What can you gain from this volunteering role?
• Support people in your community with a military background
• Use your skills, knowledge and life experience to benefit others
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
Minimum Age: 18
Is a criminal record check required? Yes
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community for more than 130 years. Our clients come from all backgrounds and age groups and more people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
This role is about leadership, coordination and administration. The role requires an ongoing time commitment, usually about 1-2 days per week. In addition, you would need to organise and attend regular meetings throughout the year.
Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some good digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great. We’d love you to get in touch to find out more.
There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.
The Branch Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders. This role covers the Grampian region and can be undertaken from anywhere within the Aberdeenshire and Moray areas. Most meetings are held online with occasional face to face meetings including the AGM. Y
If you enjoy multi-tasking and happy coordinating meeting and events? have good attention to detail , then we’d love to hear from you. You don’t need an Armed Forces background, just good organisation and IT skills.