Fife Migrants' Forum provides information, advice and support services for migrants and ethnic groups in Fife.
the Forum is looking for a volunteer to cover reception for an indefinite period of time.
Experience isn't required; however, you need to be outspoken, computer literate, confident, skilled in communication, and ablet o communicate fluently in English (a second language would be good but isn't essential).
Your duties would be to welcome clients, book appointments, answer the phone, communicate with members of staff, provide basic help to clients with urgent needs, and to contact third parties. In exchange the Forum offer travel expenses, experience, references, and the opportunity of working within a magnificent team.
Fife Migrants Forum (FMF) is a charity which supports migrants and ethnic minorities, and is looking for caring people to join its team of trained volunteers for their outreach clinic in Dunfermline.
Your role will be to assist clients with a variety of backgrounds and to help them access suitable support services from FMF's Dunfermline office. Volunteer support can include, for example, putting a client with a recent disability in touch with social services, assisting with an application for Universal Credit, help with filling in an application form, language support, employability assistance, etc.
FMF use a person-centred approach - the service users' needs are at the heart of the case support.
Applications from all areas of the community are welcome. Experience isn't required; training and support will be provided; travel expenses will be reimbursed. See below for skills/attitudes needed.
If you are aged 18+ and you can commit to around 2-3 hours a week, FMF would love to hear from you.