Would you like to support people who have served in the Armed Forces? Casework volunteers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan. Trained volunteers (see below for training provided) listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.
Join your local SSAFA team to help them achieve this. You don’t need a military background just the ability to listen with empathy and a non-judgemental attitude. You will need to be able to use IT to access and update our systems. Timings can be flexible dependent on volunteer and client’s availability.
SSAFA branches are throughout the UK and overseas, delivering support to serving personnel, veterans, and their families, with a team of volunteers who make this possible.
The Branch Support Coordinator is a key member of the team, ensuring that beneficiaries access support by liaising with regional and national teams and coordinating casework support provided by Branch volunteers.
If you have 3-5 hours per week available, with access to public transport or a car to travel to meetings etc, SSAFA would love to hear from you.
You’ll receive full training and support for tasks such as these, the main activities of a Support Coordinator:
-Coordinating and assigning referrals for beneficiary casework support to branch volunteers.
-Overseeing SSAFA casework across a branch.
-Using SSAFA’s online case management system to record, coordinate and track beneficiaries’ cases.
-Managing, supporting and keeping a small group of volunteer caseworkers informed and up to date.
-Liaising with Central Office and Specialist Services teams to ensure access to specialist support where needed e.g., Mentoring.