General support for admin at CAB

As a volunteer advisor you will undertake full training and be supported gradually to become an adviser. This will involve interviewing clients and using the CAB information system give clients up to date and accurate information. You will explore options with clients and talk about the different ways their problems might be tackled, or offer practical help such as filling in a form, writing a letter, doing a benefit calculation, or making a phone call. The CAB has people from all walks of life and provides a vital service to the islands, this is a great opportunity to be part of something special. We have a small but committed and friendly staff team and are always looking for people who would like to get involved. If you have an interest but also some questions, the best thing you can do is have them answered. Come in and see the training officer or manager on Westview Terrace and discuss if this is the right opportunity for you. It really is a great opportunity.

Every citizens advice bureau has a board of directors or management committee responsible for running the organisation and meeting the aims of the Citizens Advice Bureau service in Scotland. The board / management committee is a voluntary group of people with the key role of ensuring that the bureau fulfils all its legal obligations and operates efficiently and according to good practice guidelines. Financial matters, for example budget reviewing, fundraising and planned service developments Promotion and awareness raising, to make sure that the bureau is well known in the area it serves Working with the bureau manager and Citizens Advice Scotland to make sure that quality standards are being met in the bureau Devising the bureau’s business plan, and monitoring its implementation Making sure the bureau is fulfilling its responsibilities as an employer of paid staff