Healthcare Improvement Scotland

We are Healthcare Improvement Scotland, an organisation with many parts and one purpose - better quality health and social care for everyone in Scotland.

Current opportunity

The People’s Experience Volunteer role is a new role in Healthcare Improvement Scotland. It is one way that we hope to better hear people’s views in our work. HIS has a very broad programme of work. All of it aims to improve care and includes: supporting people and communities to be engaged in shaping health and care services carrying out inspections of health and social care services supporting changes to make services better, and gathering and sharing information that helps people get the most from the services they use and helps to make services better. You will help us include people’s different experiences of health and care to make sure that public views are better represented in our work. You will be asked to give us your feedback on specific questions about health and care. For example you will have opportunities to: share your views on some of our ideas, improvements and work programmes to give us a better idea of what is important to people in your area help us find out how people read and understand our reports, websites or information about health and care work with us when we are thinking about how to engage with people across Scotland on a topic or a change. You can help us shape and test our questions, test understanding of the topic and discover what is most important to people. Healthcare Improvement Scotland is seeking to recruit volunteers with a range of different experiences and identities. We are particularly keen to involve disabled people, people who are black, Asian or from a minority ethnic group and people who are living on low incomes as we know that any of these things can cause differences in people’s health. It is important to us that we are able to listen to a broad range of people to hear about their different experiences of health and care. For an informal chat or to find out more please contact Gillian Ventura: You can find out more about Healthcare Improvement Scotland at this link: