Food Train Dumfries and Galloway

Charity registered in Scotland SC024843

Our aim is to support older people to live independently at home. Our preventative services address the difficulty older people face getting their weekly grocery shopping, doing jobs around the house and the growing isolation that comes with failing health. We also aim to provide a wide range of supported volunteering opportunities for people of all ages and ability and these include shopper, driver, delivery assistant and office assistant.


Current opportunities

Food Train is an award-winning charity providing services to older people who are no longer able to manage independently, through age, ill health, frailty or disability. Drivers collect shopping lists from customers, collect the shopping orders from the shop and deliver to the customers with the support of a Helper. Collecting shopping lists from customers • Collecting shopping orders from shops • Stack van to ensure shopping boxes are secure • Deliver and unpack shopping orders for customers • To record mileage • To report any matters of concern to Food Train staff • To inform Food Train Staff of any accidents, incidents or complaints • To maintain confidentiality • Representing Food Train in a professional manner to customers and the wider community

Opportunities available across Dumfries and Galloway (Annan, Dumfries, Castle Douglas, Newton Stewart, Stranraer) Food Train is an award-winning charity providing services to older people who are no longer able to manage independently, through age, ill health, frailty or disability. The At Home service offers practical support doing small household tasks* for our customers. Tasks are arranged by the staff, and are listed on the customer’s file, along with the price previously agreed with the customer. Tasks include: cleaning the inside of windows; changing curtains; defrosting freezer; cleaning oven; clearing a cupboard; changing beds; vacuuming. The Role: • Drive the Food Train van (though a pool of drivers is available, so you can be paired with a driver) • Collect customer files from the office • Complete small household tasks for customers • Collect monies and complete all necessary paperwork • To report any matters of concern to Food Train staff • To inform Food Train Staff of any accidents, incidents or complaints • To maintain confidentiality • To represent Food Train in a professional manner to customers and the wider community .

Food Train is an award-winning charity providing services to older people who are no longer able to manage independently, through age, ill health, frailty or disability. The aim of Food Train Friends is to improve quality of life for our members, by providing them with a befriending service on a regular basis. Volunteers provide a consistent and reliable support to help customers experience social interaction on a regular basis. Be able to attend at flexible hours and various locations as the service requires . Provide an effective befriending service for your befriendee (either on the telephone, in their homes or on group outings/activities) • Spend time with your befriendee and simply chat, listen and discuss various topics • Make the service, events attended and conversations interesting and fun • Be reliable and presentable • Provide monitoring and reporting information as required on time spent and activities with the befriendee to the project staff • Attend volunteer meetings, training events and 1-2-1 updates with service staff.

Food Train is an award-winning charity providing services to older people who are no longer able to manage independently, through age, ill health, frailty or disability. Helpers, along with the Drivers collect shopping lists from customers, collect the shopping orders from the shop and deliver to the customers. The Role includes a combination of the following: • Collecting shopping lists from customers • Collecting shopping orders from shops • Stack van to ensure shopping boxes are secure • Deliver and unpack shopping orders for customers • Collect monies and complete all necessary paperwork • To report any matters of concern to Food Train staff • To inform Food Train Staff of any accidents, incidents or complaints • To maintain confidentiality • Representing Food Train in a professional manner to customers and the wider community.