To enhance patient experience by supporting them with transport to access Day Care services, attend clinic appointments and social activities, where appropriate. Core Duties include: · To collect/return patients from or to their home, Day Care services or ward in safety and comfort. · To listen to and talk with patients. · To prompt patients to bring items of a personal nature including mobility aids, medication and keys, and also prompt them to lock doors, as highlighted in the ‘Advice on Transporting Patients Guidelines’. · To wear an ID badge at all times while on duty. · Respecting confidentiality, maintaining the persons dignity and comply with the NHS Tayside Confidentiality Policies. · To comply with NHS Tayside volunteering policies and guidelines. · To be aware of and comply with NHS Tayside policies relevant to the role eg Health & Safety, Infection Prevention Control, Social Media etc. · To feed back any concerns regarding the wellbeing of patients to nursing staff in the first instance. · To attend mandatory training as required. These are the primary core duties of a Volunteer Driver however certain activities can be changed or amended to suit requirements, under the supervision of the Nursing Staff, AHPs or Voluntary Services Team.