Cruse Scotland Bereavement Support is seeking enthusiastic and compassionate volunteers to answer telephone calls to our National Helpline. Applicants should have excellent listening skills and the ability to put people at ease on the telephone. You should be able to keep a level head when dealing with distressing, angry or difficult calls. Full training will be given - volunteers will be expected to take part in ALL of the training dates before undertaking this role. We ask that all helpline volunteers commit to at least one 3 hour shift per week. This can be daytime, evenings or weekends. This role will be home based. If you are interested, please visit our website here where you will find more detailed information and an application form. https://www.crusescotland.org.uk/volunteer/current-volunteer-opportunities/helpline-volunteers/

Cruse Scotland provides a range of specialist support to bereaved people across Scotland. Our counselling and listening volunteer team have a wide range of skills and expertise working with people to help them overcome obstacles to wellbeing and find ways forward through the challenges that life can bring when dealing with a bereavement. We are looking for trained counsellors who are supportive and non-judgemental, proactive, motivated, and open to change and demonstrate an understanding of the importance and scope of confidentiality. Excellent interpersonal and communication skills are also essential. You must be a registered member of COSCA or the BACP and hold a recognised Diploma in Counselling. We provide individual clinical supervision, with optional group supervision, frequent and varied CPD opportunities and management and administrative support from our local client teams. We are currently delivering our services by telephone, online and face to face. If you are interested in applying for this volunteer role, please visit our website at Current Volunteer Opportunities : Cruse Bereavement Care (crusescotland.org.uk)