We provide free, impartial and confidential advice and support to local residents on a range of issues, including but not limited to benefits, debt, housing and employment.
Our organisation has twin aims:
- To ensure that individuals do not suffer through ignorance of their rights and responsibilities or of the services available; or through an inability to express their needs
- To exercise a responsible influence on the development of social policies and services, both locally and nationally
Ours services are underpinned by 12 principles:
- Client’s right to decide
- Information retrieval