Airdrie Citizens Advice Bureau

Charity registered in Scotland SC012238

Airdrie Citizens Advice bureau is an independent charity. Our service is free, independent, impartial and confidential. We are based in Airdrie town centre and operate outreach advice sessions at various locations both in and out the town. The bureau seek


Current opportunities

Would you like to try something new? Be part of your community, gain support experience and do something meaningful? Be part of a team come and Volunteer with our new Befriending Service. Are you a good listener, not quick to judge and reliable? Is that a yes..well we need you. Training and Support throughout your Befriending journey will be provided so that you feel fully equipped and prepared for your Befriending responsibilities. We are looking for a committment of 1,2, or 3 mornings/afternoons a week. The matching process will look at all the information gathered on the Volunteer and the Client so that personalities, interests and hobbies are all taken into account. Befriending may take place in the clients home, going for a coffee, attending an activity tailored to the clients personal needs/interests or attending an assessment appointment. There will be regular meetings between the Volunteer Coordinator and our team of Befrienders. As a Befriender your experience and opinions are invaluable to us, we are all committed to protecting the dignity and human rights of the vulnerable and socially isolated people in our community therefore we very much feel that a team people centred approach is the way forward.

Join us at Airdrie CAB, be part of our team that supports our local community. We offer tailored workshops, specialised support, such as improving digital or communication skills, be involved in external events also shadow an experienced Adviser to build on your interview skills. You will be fully supported to be the best version of yourself. Meet new people who are also wanting to learn something new and are ready for a challenge. We will provide all the training via tutor sessions and online support. There will be regular opportunity to shadow your mentor within the bureau when they are seeing clients, this is an opportunity to improve your knowledge on a wide range of topic's. We regularly attend external events and you will get the chance to participate in these. There is the chance to specialise if you find a subject particularly interesting, further training is recommended and fully supported. We have a social outing every 2 months which is a chance to catch up with all your colleagues in a relaxed and informal setting. We ask for Volunteers to give 6 hours per week volunteering in the bureau once the training has been completed. We are very flexible, it is essential that our Volunteers enjoy the experience of Volunteering. Everyone has different needs and we pride ourselves in treating everyone as an individual. Volunteer with us.