Your role as a Clan LISTENING & SUPPORT VOLUNTEER is essential in helping to provide our vital Listening and Support service to people affected by a cancer diagnosis in your local community. The listening and support service offers a welcoming, relaxed, safe and confidential environment for people to talk about the cancer experience with someone who can listen and provide emotional and wellbeing support either face to face or by telephone. Typical activities include: • Meeting and greeting clients attending our local wellbeing centres • Providing emotional, practical and wellbeing support and information to new and existing clients using the Clan client pathway either face to face or by telephone • Working together with Clan staff to ensure the best possible support and service for clients and signposting where appropriate • Recording client session notes and debriefing with Clan staff • Welcoming and assisting with check-in’s. • Receiving donations and providing support where appropriate • Helping to raise awareness of Clan services by attending and supporting internal and external events • Activities may vary depending on the location of the wellbeing centre Role commitments • Working on a rota basis attending a 4-hourshift either weekly, fortnightly or monthly for a minimum of 12 months and on occasions be flexible and available to help at short notice • Attending required training and volunteer meetings to receive updates, ongoing development and support • This role is regulated activity and requires membership to the Protecting Vulnerable Groups (PVG) scheme which will be applied for on your behalf by Clan

The role of a Clan EVENTS VOLUNTEER is essential in helping to generate the funds needed for us to provide our vital support services to people affected by a cancer diagnosis in your local community. You could be asked to get involved in a variety of activities, whether it’s manning a cheering point on one of our runs, walks or cycles, helping to welcome guests at our annual lunch or ball, or providing information at one of our open days. Typical activities include: • Helping to prepare for an event – this might involve preparing information and signage, setting up routes for runs/walks/cycles, sorting displays and activities, moving chairs and tables, putting up gazebos etc. • Providing a warm and friendly welcome to all attendees of Clan events, answering any questions and encouraging people to get involved in the event/activity • Assisting at larger scale events such as the Clan Ball or Clan Lunch – this might involve manning the car park, directing attendees to the right location, providing information, running stalls, assisting with activities, selling tickets or accepting donations • Working together with other volunteers and Clan staff to ensure the best possible experience for our events attendees/participants and signposting where appropriate • Helping to raise awareness of Clan services Role Commitments: • Working on an ad-hoc basis at events for either a few hours, part of the day or a whole day as required (time commitment would be discussed in advance of an event) and on occasions be flexible and available to help at short notice. In return for your help at our events, Clan will: • Aim to ensure that volunteering with us is a fulfilling and worthwhile experience. You’ll have support from staff, with the opportunity to gain and develop skills and meet with other volunteers. • Reimburse expenses you incur whilst volunteering in accordance with our Expenses Policy

Volunteers are essential in helping Clan to provide a wide range of services to anyone affected by cancer. No matter what time you can give or what skills you can bring, Clan can offer you a special and rewarding volunteering experience. We have a range of volunteer roles available in locations in Aberdeen City, throughout Aberdeenshire, Moray, Orkney and Shetland. This includes Support Volunteers, Shop Volunteers, Events Volunteers, Children & Family Volunteers, Drivers, MoveMORE Volunteers and much more. If you would like to volunteer with Clan then we'd love to hear from you. Please contact our Volunteer Coordinator on email: claire.mechie@clancancersupport.org , tel.: 01224 647000 or via our website at https://www.clanhouse.org/volunteering/enquiries/