Shetland Islands Citizens Advice Bureau Shetland

Charity registered in Scotland SC019785

To ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available to them, or through an inability to express their needs.
To exercise a responsible influence on the development of social policies and services, both locally and nationally.

Current opportunities

Citizens Advice Bureau are a network of independent charities. Each CAB helps people in its community by providing free and confidential advice, information and support. People seek help about a wide range of issues including: benefits, debt and money advice, work related problems, consumer issues, relationships and housing. Volunteers learn by 'shadowing' experienced advisers and undertaking a training programme. They are then supervised while delivering advice until they are competent enough to be approved as 'Licensed Advisers'. CAB training and experience is valued by employers and many volunteers find it helpful in developing their careers. Most volunteers also find that being part of the CAB team and working to help their clients boost their own health and well being.

Join us and be part of a team that is renowned for delivering high quality, free and independent advice across Shetland. Board members have a key role by supporting those on the front line. Volunteers like you are central to what our service is all about - ensuring our Bureau is rooted within Shetland community and bringing your own gifts and experience to help ensure that people in the Shetland Community have access to the advice they need. Our burau is a charity, set up for public benefit, and one of the main duties of a trustee is to be responsible for the strategic management of the bureau and set a vision for the organisation. The Board must ensure that it adheres to all legal requirements (e.g. company, charity and employment). Good governance and setting standards as an exemplary employer are key.