Citizens Advice Bureau are a network of independent charities. Each CAB helps people in its community by providing free and confidential advice, information and support. People seek help about a wide range of issues including: benefits, debt and money advice, work related problems, consumer issues, relationships and housing. Volunteers learn by 'shadowing' experienced advisers and undertaking a training programme. They are then supervised while delivering advice until they are competent enough to be approved as 'Licensed Advisers'.
CAB training and experience is valued by employers and many volunteers find it helpful in developing their careers. Most volunteers also find that being part of the CAB team and working to help their clients boost their own health and well being.