To be part of Real Life Volunteer Service providing services that help vulnerable people within the community and supports the work of local Real Life Options teams. Our values of Respect, Honesty, Responsibility & Excellence underpin our approach and all our services recognise people for their individuality and are afforded the same dignity, respect, status and rights as other citizens. Key Tasks: Are varied and dependent on the needs of the people we support. We try to match volunteers to people with similar interests and provide opportunities for volunteers to utilise existing skills and knowledge. Chatting to and befriending people we support Home checks to make sure vulnerable people are safe and well Everyday practical household tasks Provide information and support to allow people to make informed choices about their lives Assist with shopping Support with correspondence Provide transport Support with social outings Assisting with pet care Assist with food preparation Prescription collections

To be part of Real Life Volunteer Service providing services that help vulnerable people within the community and supports the work of local Real Life Options teams. Our values of Respect, Honesty, Responsibility & Excellence underpin our approach and all our services recognise people for their individuality and are afforded the same dignity, respect, status and rights as other citizens. Key Tasks: Are varied and dependent on the needs of the people we support. We try to match volunteers to people with similar interests and provide opportunities for volunteers to utilise existing skills and knowledge. Chatting to and befriending people we support Home checks to make sure vulnerable people are safe and well Everyday practical household tasks Provide information and support to allow people to make informed choices about their lives Assist with shopping Support with correspondence Provide transport Support with social outings Assisting with pet care Assist with food preparation Prescription collections

To be part of Real Life Volunteer Service providing services that help vulnerable people within the community and supports the work of local Real Life Options teams. Our values of Respect, Honesty, Responsibility & Excellence underpin our approach and all our services recognise people for their individuality and are afforded the same dignity, respect, status and rights as other citizens. Key Tasks: Are varied and dependent on the needs of the people we support. We try to match volunteers to people with similar interests and provide opportunities for volunteers to utilise existing skills and knowledge. Chatting to and befriending people we support Home checks to make sure vulnerable people are safe and well Everyday practical household tasks Provide information and support to allow people to make informed choices about their lives Assist with shopping Support with correspondence Provide transport Support with social outings Assisting with pet care Assist with food preparation Prescription collections

Real Life Options is a charity which has services located all throughout the UK in various locations. We offer services such as Day Centres, Outreach and supported living to support people within our care to live their lives as full as possible. Loneliness at this time is heightened and the current social distancing measures are particularly difficult for some people. This role is for someone who loves a good chat but is also good listener. You will spend 30 minutes once or twice a week chatting to someone who would benefit from a telephone friend. Your calls can make a massive difference to a person’s happiness and wellbeing. During these difficult and unsettling times, more than ever the people we support would benefit from any time and commitment from yourselves. The best gift you can give someone is your time. Main tasks Will include; chatting and befriending people, and provide regular, friendly and person-centred conversations with the people we support. You will be matched with people based on their interests and preferences. Your involvement will support people within our services to feel less isolated and will focus on each individual’s strengths, helping them to remain connected, feel valued and more confident. Required skills, qualities and experience. Be able to make time, once or twice a week, to contact your new ‘phone friend’, up to a period of three months. Good listener and empathetic ,Honest and reliable ,Friendly and calm Enjoy phone calls and be confident speaking to new people. Can maintain confidentiality. You'll need to let your service manager know if there are any concerns or if the person you are calling needs support. Where and when will volunteering take place This can be done from home and the times and days the volunteer would like to offer are completely flexible. Commitment required For continuity and routine we look for at least 2 hours per week for the benefit of the service user and the volunteer to build and maintain relationships.