Food Train Connects - Falkirk

Charity registered in Scotland SC024843

Food Train Connects is a registered charity, voluntary organisation and social enterprise. Since 1995 Food Train Connects has been making daily life easier for older people, providing vital services to those who are no longer able to manage independently, through age, ill health, frailty or disability.

Food Train Connects makes hundreds of grocery deliveries every week, ensuring those most in need have access to fresh groceries. Teams of dedicated local volunteers across the regions also go that extra mile by helping with household jobs, delivering books through our library service and providing much needed friendly social contact and meals through our Meal Makers and befriending services.


Current opportunities

Food Train is an award winning charity providing services to older people who are no longer able to manage independently, through age, ill health, frailty or disability. Helpers, along with the Drivers collect shopping lists from customers, collect the shopping orders from the shop and deliver to the customers. Volunteers will: • Collecting shopping lists from customers • Collecting shopping orders from shops • Stack van to ensure shopping boxes are secure • Deliver and unpack shopping orders for customers • Collect monies and complete all necessary paperwork • To report any matters of concern to Food Train staff • To inform Food Train Staff of any accidents, incidents or complaints • To maintain confidentiality • Representing Food Train in a professional manner to customers and the wider community Skills and experience required: Friendly, sociable and patient with a caring manner. • Good level of fitness, motivated, reliable, trustworthy and enthusiastic individual who can be responsive and flexible on delivering positive outcomes and experiences for the older people. • Good verbal communication skills are required as well as being a people person with a sense of humour who can adapt to any situation and changing people behaviour.

Food Train Connects provides a one to one grocery shopping services for older people who are no longer able to manage independently, through age, ill health, frailty or disability. The Connects Shopping Friends service is a fantastic way to make an impact on the lives of older people in your community. The aim is to support older people to eat well, age well and live well. The role is rewarding and it makes a huge difference to people’s lives. It’s amazing the impact that regular support with grocery shopping can have on someone who is isolated or lonely. If you want to make sure that an older person is able to live well in their own home this is a great opportunity to do so. The Role: • Contact the older person you are matched with on a regular basis, usually weekly, to obtain their shopping list, carry out their shopping and then deliver to their home, putting away if necessary. • Submit brief records, receipts for payment and to report any matters of concern to staff • Keep within the boundaries of the role • To inform Food Train Connects Staff of any accidents, incidents or complaints • To maintain confidentiality • To represent Food Train in a professional manner to our members and the wider community

Food Train is an award-winning charity providing services to older people who are no longer able to manage independently, through age, ill health, frailty or disability. Drivers collect shopping lists from customers, collect the shopping orders from the shop and deliver to the customers with the support of a Helper. The Role: • Drive Food Train Van • Collecting shopping lists from customers • Collecting shopping orders from shops • Stack van to ensure shopping boxes are secure • Deliver and unpack shopping orders for customers • To record mileage • To report any matters of concern to Food Train staff • To inform Food Train Staff of any accidents, incidents or complaints • To maintain confidentiality • Representing Food Train in a professional manner to customers and the wider community Time Commitment: • 6 hrs – 9am to 3pm approximately • Monday, Tuesday, Wednesday or Thursday • On-going role Skills and experience required: • There are no formal educational requirements for this role however knowledge of the needs of older people acquired through life and family experiences, training received or practice based experience is desirable. • Driving Licence – essential. • Friendly, sociable and patient with a caring manner. • Good level of fitness, motivated, reliable, trustworthy and enthusiastic individual who can be responsive and flexible on delivering positive outcomes and experiences for the older people. • Good verbal communication skills are required as well as being a people person with a sense of humour who can adapt to any situation and changing people behaviour.

Volunteers are needed to visit an older person in their community who has just been discharged from hospital and has received a 'provisions pack' from Food Train, and ensure they receive all the services and support that they need.